Parks and Recreation Knowledge Base

Setting a future date of purchase for Passes/Memberships

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This is the process on how to purchase membership and change the date to a future date.

Start in PARKS DIRECT, select Global Sales

Input the household number under Global Sales and/or your preference to generate the account, select Daily/Guest Household button

This will populate the Household account, select the Standard Pass

Input the membership code or in the short description box type the name of the membership name (ex: aquatics).  This will generate all of our offering aquatic memberships.  Once you've found the membership of choice, if the membership date needs to become active for a future date. Under member begin date select the date in which the membership will become active.

Select the family member(s) who want the pass, select Continue button

Enter the Key fob# only if this if a first time users, then select Continue

The item will be place into the shopping cart, select payment of choice process payment.

If you didn't change the date during the initial checkout, this can be corrected by look under purchase history of the account find the transaction

Highlight the transaction that says active, this is the incorrect transaction, to update the date select Change

Sub box will appear select Change/Transfer Item

This will populate the membership pass, update the Member Begin Date to the correct date, select Continue

Do not enter Fob#, Continue, this will bring you back to the checkout screen.  This is showing that you've updated the transaction, select payment.  If a pass has been upgraded/down graded  the this final process may vary funds may be exchanged on a case by case nature.

Select Payment

The next screen is showing that you've refunded the transaction and you may or may not have a credit amount.  You don't need to select anything at this point to use the credit, Select Process,  select Continue

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