1. Go to Global Sales, find the individual that needs modification, and enter their Household.
2. Under the Purchase History tab, select the entries to be changed and press Cancel Selected Items under the Cancel Ribbon.
3. Once the cart is filled with the selected items, press Payment
If the selected items have fees that will be refunded, the Payment button will show "Refund"
4. Under the Pay Code ribbon, select the method in which the refund will be processed, and then press Process at the bottom of the screen to finish the transaction.
