Parks and Recreation Knowledge Base

Installment Billing - Credit Card

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Choosing the Installment Billing - Credit Card payment option allows customers to charge their debit or credit card once an installment payment is due. When registering a client for an offering that offers installment billing, the following prompt will open asking you to choose the customer's desired billing method. 

Please note, you need a credit card terminal attached to your workstation to add a customer's credit card information.

From here, select the installment billing option PGParks Auto Billing Membership - Credit Card (1). Then select Add/Change Credit Card Information (2), which is the button below the billing option.

At this point, PARKS DIRECT opens an EPay Info Management prompt where you can select either a pre-existing payment method (1) that the customer has used before or add a new payment method by selecting Add Credit Card (2) at the bottom of the Info Management window.

Remember, to add a customer's card, your workstation needs to be connected to a credit card terminal since PARKS DIRECT does not offer an option to manually enter a card's information.

If you select Add Credit Card, a Processing Credit Card prompt will appear, and the customer will have to follow the instructions on the credit card terminal.

To better assist the customer, please see our guide on Making a Credit Card Payment - Customers Point of View if they need a little guidance through the process.

After the client has completed all steps on the credit card terminal, you will get a success message, and PARKS DIRECT will return you to the Installment Billing Option screen.

At this point, select the Continue button and finish processing the transaction as normal.

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