Facility Reservations
15 Articles
- Navigating the Super Grid
- Creating a Rental Using the Super Grid
- Schedule Internal Reservations and Maintenance Jobs at Facilities
- How to Cancel a Facility Reservation
- Adding Rental Extra Fees
- Modifying a Firm Rental
- Returning a Security Deposit
- Reprinting a Rental Contract
- Booking Pool/Gym/Fitness Reservations
- Rescheduling a Reservation
Coupons
1 Article
Purchase History
7 Articles
Payment
13 Articles
- Making a Credit Card Payment - Customers Point of View
- Manual Credit Card Entry
- Installment Billing - Credit Card
- Paying with Gift Cards
- Cancel a Payment
- Applying Credit to an Account
- Using Household Credit to Pay for Items
- Third Party Billing
- Crediting Internal Households (Regional Accounts)
- Change Fees for Residents Charged Non-Resident Prices
Activity
8 Articles
- Registering for an Activity Section
- Adding a Client to the Waitlist
- Registering a Client from the Waitlist
- Withdrawing from an Activity Section
- Registering for Day Camps
- Updating Registration Question Responses
- Register a Client in an Enroll-by-Day Section
- How to Enter a Customer Into a Lottery (RecTrac)
Passes
8 Articles
- Renewing a Pass Before It Expires
- Aquatics Re-Entry Passes
- How to Sell Family Memberships
- Setting a Future Date of Purchase for Passes/Memberships
- Sell Aquatics Individual, Family, and Family+ Passes
- How to Upgrade a Membership to a Senior ID
- Extending a Membership
- Safe Summer Passes and Visit Processing