After you complete a shift in PARKS DIRECT, you are required to close and count your batch, the total monies collected under your name during a shift. The closeout and count process ensures that the money you collected matches the amount in PARKS DIRECT.
Go to this article for more information on batches.
Closeout and count
1. To end your shift, select the red logout button on the lower-left corner and select Logout and End Session.
2. PARKS DIRECT will ask if you would like to close out your batch. Select Yes.
3. Next, you'll see a window for entering the different types of money amounts you collected. You should only count and enter amounts for CASH, CHECKS, and MONEY ORDERS. PARKS DIRECT automatically calculates all other tender types (credit cards, gift cards, loyalty points, etc.).
4. Select the pencil icon on the left side next to the Cash line. Next, enter the amount of cash you have. This amount should INCLUDE the float (change fund) you entered at the beginning of your shift. In other words, the Counted Amount includes the money you started your shift with.
5. After entering the correct amount, select the pencil icon again to save your count.
- In the example below, the user started with $50.00 in their float and collected $150.00 in cash during their shift, for a total Counted Amount of $200.00.
6. Enter the dollar amounts for checks and money orders, if applicable. After entering counts for cash, checks, and money orders, look at the Over/Short column to take note of any shortages or overages for this batch.
7. After counting and reviewing your batch, select the Post End of Shift button on the lower left of the window.
Any check or money order Over/Shorts MUST BE RESOLVED before posting your end-of-shift batch. Look back through your shift's transactions and try to discover what caused the error.
Any cash Over/Shorts larger than $10.00 MUST BE RESOLVED before posting your end-of-shift batch. Cash over/shorts within $10.00 (+ or -) of the amount PARKS DIRECT calculated may be posted.
- Go to this article to see how to troubleshoot shortages.
- Go to this article to see how to troubleshoot overages.
Contact the Help Desk for assistance in locating and correcting these errors.
An End of Shift Close Out report will automatically print from your default printer. This report will show the amounts you entered in your count, the amounts that PARKS DIRECT was expecting, and any variances (over/short) between your counts and PARKS DIRECT’s expected amounts. Take this report along with the tender collected and follow your facility's procedures for securing the money (deposit into a drop-safe).
