Parks and Recreation Knowledge Base

Crediting Internal Households (Regional Accounts)

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This article explains how to credit internal accounts for amusement park ticket distribution. These households were created by the Help Desk to assist with allocating funds and journal transfers. This is different from the standard Internal Household that's built into RecTrac.

  1. Open Global Sales.
  2. Search for the appropriate account. All internal accounts have a last name "Internal Household".
  3. Click the account.
  4. Click Select.
Global Sales Lookup screen filtered for Internal Household accounts with an internal household selected.

 

  1. Click Empty Cart if there is anything in the shopping cart.
  2. Click "$0.00 Payment" in the shopping cart frame to proceed to the payment processing screen.
Shopping Cart showing no items with Empty Cart option and $0.00 Payment button.

You may receive a message that you are moving to payment with nothing in the cart. Click Yes to continue.

Confirmation prompt warning that the cart is empty with Yes button selected to continue.
  1. Enter the amount you wish to credit.
  2. Select the payment type.
  3. Click Process.
Global Sales Payment screen showing Total Paid amount entered, Pay Code selected, and Process button.

A message will confirm that you must apply the payment as a credit. Select this option as you are not giving change back.

Information prompt requiring Apply Change As Credit option selected.

This completes the crediting process.

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Global Sales

Intro to Global Sales 3
Facility Reservations 15
POS Inventory Items 1
Coupons 1
POS Tickets 3
Visit Processing 5
Purchase History 7
Payment 13
End of Shift 2
Activity 7
Passes 8
POS Service 4

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