Parks and Recreation Knowledge Base

Applying Credit to an Account

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Adding credits to client's accounts is a simple process that can be done in Global Sales. Credits will stay on accounts and can be used towards any future transactions or payments due.

After selecting a client in the household lookup screen, click $0.00 Payment.

You will be alerted that there is nothing in the shopping cart. Click Yes.

  1. Key in the amount being credited.
  2. Select the appropriate Pay Code.
  3. Click the Process button.

A message appears asking what you'd like to do. Select Apply Change As Credit and the transaction will be finished.

The account will show a credit the next time it is selected:

Customers can credit their own accounts online with PARKS DIRECT.

  1. Log in at www.pgparksdirect.com
  2. Click My Account
  3. Select Add Credit
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