Parks and Recreation Knowledge Base

How to Upgrade a Membership to a Senior ID

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To change someone's membership to a Senior ID, you must cancel their active membership and register them for a Senior ID.

1. Withdraw the current membership. View this article for how to cancel a membership.

2. Add the new Senior ID. See below for how to add the new membership.

Expand or collapse content Adding a Senior ID membership

1. In PARKS DIRECT, select Global Sales on the sidebar menu.

Menu icon expanded with Home selected and Global Sales highlighted.

2. Locate the client’s Household by highlighting the client on the datagrid and Select it. PARKS DIRECT will take you to the Global Sales screen.

Global Sales Lookup filtered by last name, showing a single household row highlighted with Select button active.

3. Select Standard Pass to list available memberships.

Global Sales tabs with Standard Pass selected.

4. In the Short Description column, type "M-NCCPC: Senior" to list the Senior ID passes.

Standard Pass datagrid filtered by “M‑NCPPC: Senior,” showing available Senior ID passes.

5. On the datagrid, highlight the Senior ID membership you wish to add.

Standard Pass datagrid showing M‑NCPPC: Senior ID highlighted for selection.

6. Assign the desired household member the new ID by selecting the checkbox beside their name. Then, select Add to Cart.

Shopping Cart showing no existing items with Add To Cart button highlighted.

7. The updated ID assignment appears in the shopping cart. Select $0.00 Payment to finalize this process.

Shopping Cart menu expanded showing 0.00 Payment option highlighted.
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