Parks and Recreation Knowledge Base

How to Upgrade a Membership to a Senior ID

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To change somebody's membership to a Senior ID you have to cancel the active membership and register them for a Senior ID.

1. Withdraw the current membership. Click here for how to cancel a membership.

2. Add the new Senior ID. See below for how to add the new membership.

Expand or collapse content Adding a Senior ID membership

1. In PARKS DIRECT, select Global Sales on the sidebar menu.

Menu icon expanded with Home selected and Global Sales highlighted.

2. Select the client’s Household by highlighting the client on the data grid and select Select. PARKS DIRECT will bring you to the Global Sales screen.

Global Sales Lookup filtered by last name, showing a single household row highlighted with Select button active.

3. Select Standard Pass to list available memberships.

Global Sales tabs with Standard Pass selected.

4. In the Short Description column, type "M-NCCPC: Senior" to list the Senior ID passes.

Standard Pass datagrid filtered by “M‑NCPPC: Senior,” showing available Senior ID passes.

5. On the datagrid, highlight the Senior ID membership you wish to add.

Standard Pass datagrid showing M‑NCPPC: Senior ID highlighted for selection.

6. Add the membership to the shopping cart.

Shopping Cart showing no existing items with Add To Cart button highlighted.

7. Under the Cart Options button, click on Finish to close out the process.

Cart Options menu expanded showing Finish option highlighted.
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