Parks and Recreation Knowledge Base

Third Party Billing

Updated on

For third-party paid registrations, follow the steps below. Confirm that we have received the payment and that the proper authority has approved the transaction before you proceed.

After adding the necessary item to the shopping cart, click the payment button as usual:

Family Member Selection screen with a household member selected and Shopping Cart showing an item added, with Payment button highlighted.

Click the Alternate Payee button from the payment processing screen:

Payment processing screen showing Total Due and Add Payment area, with Alternate Payee button highlighted.
  1. Search for the third-party account by household last name, phone number, organization name, etc.
  2. Click the appropriate account.
  3. Click the Select button.
Household search screen filtered by organization or household name, with a third-party account highlighted and Select button highlighted.

From the Payments section, click Use/Refund Credit and select "Use/Refund Credit" to use payment from the selected third-party account:

Payment screen showing Use/Refund Credit menu expanded with Use/Refund Credit option highlighted for the selected third-party payee.
  1. Click the credit line from the third-party account.
  2. Type in the amount that you will be using as a third-party payment in the "Amount" field.
  3. Click Use Selected Credit.
Available credit list showing a selected credit line, amount entered for use, and Use Selected Credit button highlighted.

You cannot enter an amount higher than the balance due. If you try to pay more than the item costs, an error message will appear.

With the credit being applied, add other payments as necessary and click Process to finalize the transaction:

Shopping Cart showing third-party credit applied to the fee and Process button highlighted to finalize the transaction.
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