Parks and Recreation Knowledge Base

Third Party Billing

Updated on

In the event that a 3rd party is paying for a registration, follow the steps below. Be sure that the payment by the 3rd party has been made and the processing of the transaction has been approved by the proper authority before continuing.

After adding the necessary item to the shopping cart, click the payment button as usual:

Family Member Selection screen with a household member selected and Shopping Cart showing an item added, with Payment button highlighted.

Click the Alternate Payee button from the payment processing screen:

Payment processing screen showing Total Due and Add Payment area, with Alternate Payee button highlighted.
  1. Search for the 3rd party account by household last name, phone number, organization name, etc.
  2. Click the appropriate account.
  3. Click the Select button.
Household search screen filtered by organization or household name, with a third-party account highlighted and Select button highlighted.

From the Payments section, click Use/Refund Credit and select "Use/Refund Credit" to use payment from the selected 3rd party account:

Payment screen showing Use/Refund Credit menu expanded with Use/Refund Credit option highlighted for the selected third-party payee.
  1. Click the credit line from the 3rd party account.
  2. Type in the amount that you will be using as a 3rd party payment in the "Amount" field.
  3. Click Use Selected Credit.
Available credit list showing a selected credit line, amount entered for use, and Use Selected Credit button highlighted.

If you attempt to type an amount larger than is needed for the item you're attempting to pay for, you'll get an error.

With the credit being applied, add other payments as necessary and click Process to finalize the transaction:

Shopping Cart showing third-party credit applied to the fee and Process button highlighted to finalize the transaction.
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