Depending on which facility you are booking, there may be extra fees available to charge a customer when applicable. If you believe an extra fee should be available that is NOT showing up, contact the Help Desk.
Upon adding a booking to the shopping cart, a window appears prompting the user to answer questions and apply fees:
The rental is added to the shopping cart with the appropriate fees. If a mistake was made, or you wish to add/edit fees, select the rental and click Cart Options then Update fees from cart.
Add or change fees as necessary.