Parks and Recreation Knowledge Base

Schedule Internal Reservations and Maintenance Jobs at Facilities

Updated on

To block off time at a facility's rental space for either an internal reservation (a meeting for example) or a maintenance repair (replacing a fire alarm for example), use the same process in PARKS DIRECT.

The following steps will also prevent double-booking public facility spaces.

Sign in and go to the super grid

1. Sign in and select Global Sales on the sidebar menu.

Menu panel with Global Sales selected on the sidebar.

2. Select the Internal Household button near the bottom-left of the screen.

Global Sales Lookup screen filtered for internal households, with an internal household row selected and Internal Household button highlighted.

3. Use the right arrow (>) on the Global Sales frame and select Super Grid.

After selecting Super Grid, PARKS DIRECT should default to your location. If not, you'll need to select the correct location using the dropdown list next to Profile on the upper-left of the Global Sales frame.

Global Sales Super Grid view showing profile dropdown for facility selection.

4. Enter the internal use or maintenance reservation date in the Start Date box.

Use the Number of Days setting to see additional days on the super grid. Choose a number from the dropdown list, and PARKS DIRECT will update the super grid with the number of days you picked.

Date picker calendar with a reservation start date selected.

Process the time block

5. On the Global Sales frame, double-click a blank cell on the rental space's row (Classroom in the screenshot below) and date's column. Make sure the rental space is the one you're reserving for an internal reservation or maintenance job.

You can fine tune the reservation's time and date in the next step.

Super Grid displaying rental spaces with an empty time slot available for selection.

6. Update any necessary reservation details, like, start and end time, date, headcount, etc., in the Events Details pop-up window. Then select Add to Cart.

Event Details window showing resource, date, time, headcount fields, and Add to Cart button.

7. PARKS DIRECT will open the Questions screen. Enter a reservation description or the maintenance issue in Reservation Purpose box. Then select Continue.

Questions screen with Reservation Purpose text field and Continue button.

8. Select Payment, and PARKS DIRECT will bring up the global sales payment screen.

You can add multiple reservations time-blocks to the cart before using the Payment button.

Shopping Cart showing an internal reservation with a zero-dollar total and Payment button.

9. Select Process to complete the internal reservation.

The reservation should be  $0 since you are scheduling an internal reservation. If you have an additional cost associated with this transactions, redo the process or contact the Help Desk for assistance.

Global Sales Payment screen showing total due of $0.00 and green Process button.
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