Parks and Recreation Knowledge Base

Setting Up a Workstation to Scan Memberships

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One benefit of PARKS DIRECT is that users can simultaneously conduct business at a workstation while scanning membership passes with a background application running. Because of PARKS DIRECT's ability to multitask, there is no need have a dedicated workstation for scanning memberships.

Sign in to PARKS DIRECT and select Processing > Pass Visit Processing on the sidebar menu.

Sidebar menu showing Processing expanded with Pass Visit Processing selected.

Visit Processing opens, and the workstation is ready for use. Continue working at the station while scanning runs in the background.

Always keep the Visit Processing tab open, otherwise scans will not be processed.

Program bar showing Visit Processing – No Household open alongside other active programs.

As customers scan key FOBs or cards, a visit list is created automatically. Check the Visit Processing program periodically.

Visit Processing screen displaying automatically logged scans with visit list and status indicators.

Visit Processing highlights customers who need attention due to a frozen account, an expired pass, etc.

Visit Processing screen highlighting good and bad scans with visual indicators in the visit list.
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