Parks and Recreation Knowledge Base

Updating Registration Question Responses

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A number of Activity Sections ask/require participants to answer questions at the time of registration (for example: Summer Day Camps). Depending on the configuration of the section, these answers may rollover year after year or season after season. To update a customer's answers to those questions, follow the steps below:

1. Locate the customer's Household in PARKS DIRECT Global Sales.

2. Go to the purchase history tab, and highlight the customer's registration into the Section.

3. At the bottom, click "Change" and then select "Change Question Answers".

Purchase History screen showing a registration item selected and the Change menu expanded with the Change Question Answers option highlighted.

4. Update the necessary information and click "Continue".

Registration Questions form displaying editable fields for emergency contacts, physician details, health questions, immunization status, and swim‑test selection with Continue and Cancel buttons.

Once the answers are changed, they are automatically saved.

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