After you complete a shift in PARKS DIRECT, you are required to close and count your batch, the total monies collected under your name during a shift. The close and count process ensures that the money you collected matches the amount in PARKS DIRECT.
Go to this article for more information on batches.
Closeout and count process
1. To end your shift, select the red logout button on the lower-left corner and select Logout and End Session.
2. PARKS DIRECT will ask if you would like to close out your batch. Select Yes.
3. Next, you'll see a window for entering the amounts for different types of money you collected. You should only enter counted amounts for CASH, CHECKS, and MONEY ORDERS. PARKS DIRECT automatically calculates all other tender types (credit cards, gift cards, loyalty points, etc.).
4. Select the pencil icon on the left side next to the Cash line. Next, enter the amount of cash you have. This amount should INCLUDE the float (change fund) you entered at the beginning of your shift. In other words, the Counted Amount includes the money you started your shift with.
5. After entering the correct amount, select the pencil icon again to save your count.
- In the example below, the user started with $35.00 in their float and collected $15.00 in cash during their shift, for a total counted amount of $50.00.
6. Select the check mark where the pencil icon used to be to save the entry for the Cash paycode. Enter the amounts for checks and money orders, if applicable. After entering counts for cash, checks, and money orders, look at the Over/Short column to take note of any shortages or overages for this batch.
7. After counting and reviewing your batch, select the Post End of Shift button on the lower left of the window
An End of Shift Close Out report will automatically print from your default printer. This report shows the amounts you entered for your count, the amounts that PARKS DIRECT was expecting, and any variances (over/short) between yours and PARKS DIRECT's amounts.
At this point, you must correct any errors in counts, overages, or shortages by working with your manager on duty (MOD). Take this report, along with the tender collected, and follow your facility's procedures for securing the money (either deposit them into drop-safe or hand them to the MOD for corrections).
