Parks and Recreation Knowledge Base

Registering a Client from the Waitlist

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Expand or collapse content Registering an Individual

To manage a client's waitlisted sections, select the client household in Global Sales and navigate to the Waitlist tab:

Waitlist tab selected in Global Sales showing a waitlisted section for the selected household.

Clicking Enroll from Waitlist will add the section enrollment to the shopping cart as long as there is a space reserved for the client.

If the section is still full, you will need a Facility Manager override to overbook the section.

Expand or collapse content Managing a Section's Waitlist in Global Sales

To manage an entire section's waitlist from Global Sales, make sure there is NO HOUSEHOLD selected:

  1. Click HH Lookup
  2. Click Skip Household Lookup
  3. Click the Waitlist tab
  4. To search for a specific section, you may need to enable Filters
  5. Pick clients and click Enroll from Waitlist

You can search for clients through their HH#, name, or phone number.

Family Member Selection window with a household member selected and HH Lookup button visible.
Global Sales Lookup actions showing Skip Household Lookup button highlighted.
Options menu expanded with Show Filters option highlighted.
Waitlist tab showing multiple waitlisted sections with Enroll from Waitlist button highlighted.
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