A cross reference in PARKS DIRECT is a code that is assigned to a Family Member. It is the way that PARKS DIRECT identifies customers as the cross reference is unique for each individual.
- Enter Global Sales and find the account you want to change.
- Click More for the client you wish to modify.
- Then Click Edit Xref.
A datagrid of all existing cross references for the client appears.
Any SMARTlink clients with existing memberships that were transferred to PARKS DIRECT will have a cross reference of their SMARTlink Barcode. This means that their old SMARTlink cards will still work in PARKS DIRECT.
Click the appropriate action button:
When replacing a SMARTlink card with a key FOB, it is important to delete or replace the reference to the SMARTlink barcode number. Do NOT simply add a new reference.
The Cross Reference Update window appears when changing or adding an Xref. Scan a key FOB or key in the appropriate number:
Remember to click Save to save all updates.