- Open the menu.
- In the search bar, enter "Visit."
- Select Pass Visit Processing.
Option 1: In Visit Processing - No Household, type the customer's keyfob number into the blank space provided and hit Enter.
Option 2:
- In Visit Processing - No Household, enter the customer's [LAST, FIRST] name in the space provided.
- Click Name Lookup.
The Pass Visit Person Lookup will prompt. Select the correct customer.
The Pass Visit for M-NCPPC Passport to Wellness will prompt. Click Continue.
The pass scans and the Status column displays Swiped In.
- Open the menu.
- Under Favorites, select Global Sales.
- In Global Sales Lookup, use the search engine to locate the customer.
- Highlight and Select the customer.
Under Family Member Selection:
- Click the Household Option dropdown menu.
- Select the HH Inquiry option.
In Household Inquiry:
- Highlight the customer.
- Select the Passes option.
Pass Household Detail Inquiry is where users can locate all passes.
If a pass has expired, please reach out to SPD for health & wellness passes.
View the following article to change a customer's cross-reference number (Xref).










