PARKS DIRECT makes reprinting receipts a simple process. There are several ways to reprint a receipt, you can search by receipt number, or search by other criteria (user, cash drawer, etc.).
- With the desired household selected in Global Sales, click on the Purchase History tab.
- Filter the datagrid as necessary and select the desired transaction by clicking on it.
- Click the Reprint button.
- Select the desired reprint option.
- Reprint Receipt - First: Reprints the very first iteration of the transaction and will not show updates made to fees, cancellations, etc.
- Reprint Receipt - Last: Reprints the very last iteration of the transaction including adjustments and changes made after the initial charge.
- Reprint Credit Card Auth Receipt: Reprints the authorization page with client signature for credit card purchases.
- Reprint Ticket: Only applicable to ticket purchases, reprints ticket for entry to event. Old ticket will no longer be valid.
Stating from the main screen in PARKS DIRECT launch Document Center
- Change the Document Type field to Receipts.
- Filer by date as necessary.
- Select a receipt by clicking on it and then click the Open button to preview and reprint the document.
- Click Reporting.
- Select Receipt Reprint.
- Enter a receipt number.
- Click Reprint Receipt.
- Click Reporting.
- Select Receipt Reprint.
- Enter search parameters (HH, Date, User Range)
- Click Search.
- Select the receipt from the list.
- Click Reprint Receipt.
Use more than one filter to narrow your search results. (Ex: searching by ONLY date will bring back thousands of results)
Log into www.pgparksdirect.com customers may reprint receipts themselves.
- Click My Account.
- Select Reprint A Receipt under the Reprint category.
