Parks and Recreation Knowledge Base

Ticket Sales Reports

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Ticket sales reports can be summarized to simply report the number of tickets sold, or be configured to display the contact information for each individual customer. This can be helpful when creating a mailing list.

Click the Reporting tab and select Report Listing. Navigate to the Ticket Sales Reports link to begin.

Reporting sidebar with POS Tickets expanded and Ticket Sales Reports selected.

In the parameters window, filter the datagrid to the desired tickets:

POS Ticket Sales Report datagrid filtered to a specific ticket code and short description.

If you've run this report before, PARKS DIRECT saves your previous settings. You can reset this using the Options button:

Options menu showing clear filters, clear selected, and show settings actions.

It may be beneficial to sort using the Ticket Code Range parameters if you're reporting on multiple events, but if you have selected events using the datagrid, "Use Ticket Code Range" must NOT be checked.

Ticket Code Range section with Use Ticket Code Range checkbox unchecked.

The Transaction/Event Filters will allow you to target specific date ranges, quantities sold, and types of transactions to report on:

Transaction and Event Filters showing Sale Status options with Sold selected.

Select the report output type:

Report output template dropdown showing ticket sales report options.

Choose whether you want a detailed report by individual transaction or a summarized total and click Process.

Report settings section showing Output Type set to Detail and Process button.

Summary:

Ticket Sales History summary report showing total tickets sold and revenue totals.

Detail:

Ticket Sales History detail report listing individual transactions with receipt numbers and fee amounts.
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