Parks and Recreation Knowledge Base

Create a Drop-In Visit

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In PARKS DIRECT to create a Drop-in visit:

1. Select the Menu button.

2. Search for Pass Management.

3. Select Pass Management.

Menu panel with search field showing Pass Management entered and Pass Management result selected.

In the Pass Management application, select Add Daily Pass code near the bottom of the screen.

Pass Management datagrid listing active passes with Add Daily Pass Code button highlighted.

Select Continue on the prompt.

Default Record Add prompt showing Continue button selected to proceed with a new blank record.

On the Core tab:

1. Enter the facility acronym followed by the admission program name (for example, GDCC-ADM-BIOFIT) into the  Pass Code.

2. Enter text that describes the program into the Long Description and Short Description.

3. Under Type enter ADM for admissions.

Pass Update Core tab showing Pass Code, long description, short description, and type fields completed.

On the Core Continued tab:

1. Set Visit Option to Full Only.

2. Set the quantity of visitors for this drop-in visit to per person.

Pass Update Core Continued tab showing visit option set to Full Only and max total visits set to one.

On the Fees tab:

1. Enter the facility's accounting unit into the WildCard Cost Center box.

2. Enter fee rates if applicable.

Pass Update Fees tab showing wildcard cost center entered and resident fee line displayed.

Once you have entered all your information, select the Save button on the bottom left of the screen.

Pass Update footer showing Save button highlighted.

How to add the drop-in to the appropriate visit profile

Head to Profile Management, which is accessible when you're logged in to the Help Desk Admin Menu Group. Go back to the menu and search Profile Management; then select it from the results.

1. In the Profile Code column, enter the facility's acronym.

2. Select Visit Profile.

3. Select the Change button.

Profile Management datagrid filtered by profile code showing visit profile row selected with Change button highlighted.

On the Visit Profile, select and open Daily Pass List.

Profile Update screen showing daily pass list field with lookup icon highlighted.

On the Pass Management prompt:

1. Under the Pass Code, column enter the facility's acronym.

2. Highlight appropriate Drop In.

3. Use the Select button

Pass Management selection window filtered by facility acronym with a drop‑in pass highlighted and Select button visible.

Select Save once complete.

Profile Update screen showing updated visit profile with Save button highlighted.
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