Parks and Recreation Knowledge Base

How to Find a Work Order/Request

Updated on

Work Orders are essential to the everyday function of our Parks staff, however, there are plenty that users may have access to via EAM. Filtering through these WOs is essential to efficient user capability. 

Expand or collapse content Filtering Work Order Categories

Users will then be taken to the following screen, labeled Work Order. 

  1. From here, click the arrow next to WOs Assigned to Me.
  2. Users may choose which category best suits their search.
Work Order screen showing category dropdown open with All Work Orders selected.
Expand or collapse content Filtering Work Order Results

Users may filter and locate a work order in a variety of ways using the blackened section of categories above the list.

Example 1: If users happen to know their WO number, apply it within the corresponding blackened highlighted area. The result will solely show the work order associated with the WO number typed in.

Work Order list displaying multiple work orders with columns for dates and status.

Example 2: If users wish to view all Work Orders within their region specifically, scroll right to the blackened area marked Maint Area/Division. Then, type in the appropriate region, beginning with the county and a hyphen. (For example; Prince George's Northern Division would be PG-NORTH, and Prince George's Southern Division would be PG-SOUTH). Press Enter for a list of all the corresponding Work Orders in that region. 

Work Order list filtered by Maint Area/Division with PG‑SOUTH entered.
Previous Article Exhibit Shop Requests
Next Article Creating a Work Request