Parks and Recreation Knowledge Base

How to Find a Work Order/Request

Updated on

Work Orders are essential to the everyday function of our Parks staff, however there are plenty that users may have access to via EAM. Filtering through these WO's are essential to efficient user capability. 

Filtering Work Order Categories

Users will then be taken to the following screen, labeled "Work Order". 

  1. From here, click the arrow next to "WOs Assigned to Me"
  2. Users may choose which category best suits their search
Filtering Work Order Results

Users may find a work order in a variety of ways, using the blackened section of categories above the list of Work orders.

Example 1: If users happen to know their WO number, apply it within the corresponding blackened highlighted area. The result will solely show the work order associated with the WO number typed in.

Example 2: If users wish to view all Work Orders within their region specifically. Scroll right to the blackened area marked "Maint Area/Division". Then, type in the appropriate region, beginning with the county and a hyphen. (For example; Prince Georges Northern Division would be PG-NORTH, and Prince Georges Southern Division would be PG-SOUTH). Press Enter, there will be a list of all the corresponding Work Orders of that region. 

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