This table below will guide users of EAM on what the work request/order statuses mean.
| EAM Status | Definition |
|---|---|
| Work Request |
A request
for service has been submitted and needs to be routed via maintenance staff |
| Released |
USED ONLY FOR System Created Work Orders Created from the system for routine or preventantive work events such as:
|
| Awaiting Approval |
Work request has been evaluatd and is in-scope. It’s awaiting the availablity of Trades staff by respective maintenance division to review and address |
| Approved |
Work
Order is in Scope of a Division and assigned to staff to address work |
| Deferred / On-Hold |
A postponement event was made during the work effort by staff or their management where they may need either:
and / or
|
| Completed - Field Completed |
Work is done by Field/Trade Staff; however, Quality Assurance is needed from management to make it complete. **Field/Trade Staff can still make updates to the Work Order** |
| Completed |
Work has been completed by Field/Trade staff and has been Quality Assured by their management. **No further changes can be made to this Work Order** |
| Cancelled or Rejected |
Work requested is not in scope with Maintenance Program, created in error or the request addressed in another manner i.e., another work order or other process/procedure **No further changes can be made to this Work Order** |