Parks and Recreation Knowledge Base

How to Use Work Order Templates

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Adding a Work Order Template

This process is to assist managers with their work management processes and returning a portion of their time. Managers have a 10-step process for managing work orders. The most time consuming part of the process is adding activities and the details that go with them (especially on multiple Work Orders). With the templates provided, their process has been reduced to four. As a result, maintenance managers can shift remaining time towards planning and other major projects.

Adding EAM Templates

STEP 1: On an existing Work Order (status must be “Approved”), scroll down to Activity/ Project Information.

Activity / Project Information section showing fields for Parent Project, Project–Phase, Work Order Template, and PM Code.

STEP 2: Click on the Work Order Template dataspy to enter or select a template ID.

Work Order Template search results listing BRKFX‑PG and SERVRQ‑PG with descriptions and organization.

BRKFX-PG should be applied to Break-Fix WO’s  SERVRQ-PG should be applied to Service Request WO’s.

STEP 3: Save the work order.

Once the template has been added to a Work Order, two activities are automatically provided for each template.

ActivityBreak Fix TemplateService Request Template
10InspectInspect / Review
20Work Effort / RepairWork Effort
Work Order Template search results listing BRKFX‑PG and SERVRQ‑PG with descriptions and organization.
Addressing Work Orders 

Current Process
New Template Process
1Change Status1SAME
2Assign to Staff2SAME
3Create an Activity3Add Template

  • 4 - Enter Activity Name
  • 5 - Enter Trade
  • 6 - Enter #hours to be worked
  • 7 - Enter # people to work
  • 8 - Enter Start Dates 9 - Enter End Dates

Activities are pre-configured no longer requiring any manual entry.
10Save4SAME
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