Parks and Recreation Knowledge Base

EAM Work Order Classes and Assignment

Updated on

This document guides staff on the Work Order class to use and who to assign them to. This suggestion from Alan Williams (SRPD) will help reduce confusion on where to assign work orders.

ClassDescriptionDefinition/ PurposeAssign to:
ADAADA
(American Disabilities Act)
Work which insures and/or maintains the accessibility of parks and facilities in accordance with the American Disabilities ActCIPD - ADA
Rose Harris -13197
ADMINAdministrative WorkGeneral office, clerical, data entry, receptionist, and managerial work which supports the Parks system. 
ALTRNTVPAlternative Pest Management PracticesManaging weeds or invasive plants species by cutting or digging, with electronic tools, Foamstreaming, Fraise Mowing, Propane Flame, Weed Suppression (Mulch Lanscape Fabric), or Bio Control. 
APAquatics and Pools Work (Safety)Safety work on pool/water sport equipment.Facility Services - Aquatics
 
ASPHALTAsphalt Projects (projects)Work requiring the use of asphaltFacility Services - Major Maintenance

Darryl Gant - 48508
ATHLETCAthletics Field
Turf Maintenance
General maintenance of Athletic Field Areas I.E. (seeding, airating, fertilizing, mowing etc).Northern / Southern Parks
will assign internally
BLD-FACBuildings and Facilities WorkGeneral maintenance performed on the interior or exterior of a building.Facility Services Trades  
James Speight - 69755

Northern Parks
George Moxley - 27173

Southern Parks
Phillip Quinn - 51052

 
CARPCarpentry WorkBuilding, restoring/ repairing wood work/structures.
Facility Services Carpentry
Greg Stansbury - 60763

Northern Parks
George Moxley - 27173

Southern Parks
Phillip Quinn - 51052
CASTCatastrophy Work (Project)Work done after sudden and severe damage to or on Parks, Park Property, or Park Facilities. 
CIPCapital Improvement Project Facility Services
Conover Black Jr - 71318
COMMCommittee Project  
CUSTODLCustodial WorkGeneral washing, cleaning, of any aspect of a park or building which generally requires custodial team.Northern / Southern Parks
will assign internally
DUMPINGIllegal DumpingRemoval of large/ bulk trash items, or large quantities of trash from any aspect of a park or facility outside of a trash can.Northern / Southern Parks
will assign internally
DWCross Divisional ProjectWork in which completion relies on mutiple units/teams from more than one park division. 
ELECElectrical WorkWork requiring the use of an electrician and/ or performed on an electrically charged field or intity.Facility Services - Electric
Gaylon Jonson - 66158
ELEVATORElevator work Work requiring the use of an electrician and/or performed on an electrically charged field or entity for elevator work includes installing, maintaining, or troubleshooting elevator control systems, motors, power supply connections, and safety circuits.
Facility Services - Electric
Christy Bright - 73662
EMERGEmergency WorkPark or facility work requiring immediate attention.This is a mixture of Facility Services, Northern and Southern Parks. 
ENCREMEncampment RemovalRemoval of vagrant camp site items (tents, shopping carts with personal items, clothes etc).Northern / Southern Parks
will assign internally
ENCROACHEncroachmentWork orders dealing with the civilian use of park propterty. I.E. Planting a personal garden on Park Property. Or Putting a fence on park property.Northern / Southern Parks
will assign internally
ESTEstimateWork involving capturing the estimate of a project, work order, or any form of requested/ desired work. 
EVENTSEvent Work (Project)Preparations for special events hosted at our parks and need Northern / Southern Parks supportNorthern / Southern Parks
will assign internally
EXHExhibit Shop RequestAny request for signage or special items for events or programs. Please give a 2-3 weeks notices.Exhbit Shop will receive the Work Request and assign to appropriate staff.
FORESTRYForesty/ Arborist WorkTrimming, Cuting, general maintentance of trees or foliage in wooded areas (non- ALTNTVP related).Facility Service Urban Forester
Jerry Langham - 37910
GCGolf Course WorkAny work involving the restoring and general maintenance of a golf course grounds.Handled by AAFD maintenance staff for routine or in-house work.
DO NOT assign to Northern Parks, Southern Parks or Facility Services Division staff. 
GHTFGreenhouse/ Treefarm Request (Service)Any requests for plants either flowers or other decortative arrangements.
Facility Services - Greenhouse
Roger Ford - 28429
GKGrounds KeepingRepairing fences, gates, light liter removal.Northern / Southern Parks
will assign internally
HAZMATHazmat (unrelated to IDHWS work)Handling any toxic material outside of IDHWSNorthern / Southern Parks
will assign internally
HEAVYEQHeavy Equipment WorkSpecialized work Facility Services
Donald Buckler - 72290
HISTHistorical InspectionEvaluation of landmark and/or potential landmark assets.?Handled by NHRD maintenance staff for routine or in-house work.
DO NOT assign to Northern Parks, Southern Parks nor Facility Services Division staff. 
HVAC-RHVAC Refrigeration WorkAny work maintaining, repairing heating, ventilation, air conditioning systems, and refrigeration.Facility Services - HVAC
Glen Manning - 62532
Donnell Debnam - 55675
INCIDENTIncident/ Accident (On-Job)Reporting of any incident or accident which occurs while working.Northern / Southern Parks
will assign internally
IRRIGATEIrrigation WorkAny work needed to install or maintain irrigation lines. Facility Services - Irrigation
LOCKSMLocksmithWork requiring the expertise of a Locksmith to repair, maintain, replace park and building keys and locks.Facility Services - Locksmith
Greg Stansbury - 60763
LSLandscaping WorkPlanting, Dragging, raking, maintaining park grounds, non-ALTRNTVP or mowing work.Northern / Southern Parks will assign internally if in their scope

—————————————————
Facility Services
Phil Wilson - 12196
MASONMasonry WorkAny work requiring structural building by bricklaying.Facility Services - Masonry
Greg Stansbury - 60763
MECHMechanical WorkRelating to the fixing, repairing, trouble shooting of park/ facility machines.Northern / Southern Parks
will assign internally
 
MMRMajor Maintenance (Project)Maintenance work requiring extensive resources and time to complete.Facility Services
Conover Black Jr - 71318
ParklotParking LotsGeneral maintenance performed on any parking lot property.Facility Services - Projects

Darryl Gant - 48508
ParksPark WorkGeneral Park maintenance, general trash removal, equipment/ sports activity repair (excluding playground equipment).Northern / Southern Parks
will assign internally
PEDBRPedestrian Bridge Work/ InspectionBuilding, restoring/ repairing, general maintenance, or inspection of bridges.Northern / Southern Parks
will assign internally
———
Facility Services - Projects
Richard Turner - 58537
PLGPlaygroundGeneral Playground Maintenance (excludes wood fiber and EWF work)Northern / Southern Parks
will assign internally
PLUMBPlumbing WorkGeneral maintenance, repair, restoration of plumbing system.Facility Services - Plumbing
Christopher Apperson - 73823 
 
ROADRoadsPatching, clearing, or general maintenance of thoroughfares, lanes, ways, etc.Facility Services - Projects
 
Darryl Gant - 48508
SNOWSnow/ Ice WorkRemoval of or preparation for snow and ice from/at any Parks or facility propertyNorthern / Southern Parks
will assign internally
SURVEYSurvey WorkMeasuring the dimensions of a particular area of land for the purposes of appraisal, defining boundaries, or map making.Northern / Southern Parks
will assign internally in coordination with PP&D
SWMStormwater ManagementGeneral Maintenance of Storm water areas (wet pond, dry ponds, flow splitters, marshes etc). It is the same as WQPF-SW and performed by Storm Water Managers ONLY!!!Facility Services
Donald Buckler - 72290
TurfmntNon-Athletic Field TurfMowing, Fertilizing, Seeding, Aerating, on open areas or non-athletic fields.Northern / Southern Parks
will assign internally
TWTrail WorkAny work involving the restoring, clearing, and general maintenance of trails.Northern / Southern Parks
will assign internally
UrgentUrgent WorkA service request that needs to be dealt with as soon as possible.Northern / Southern Parks
will assign internally
UTUtilites Work (Safety)Work done on utilities for avoidance / miss utility.
 
Northern / Southern Parks
will assign internally
VANDALISMVandalism (unrelated to IDHWS work)Deliberate, defacing, destruction, or damage of park or facilities property.Northern / Southern Parks
will assign internally
WELDWelding WorkWorking involving the welding of aspect of any park, property, or facility.Facility Services Carpentry
Greg Stansbury - 60763

Northern Parks 
George Moxley - 27173

Southern Parks 
Phillip Quinn - 51052

Updated as of 12/01/2022

Previous Article Creating a Work Request
Next Article How to Use Work Order Templates