The Global Fees Due Report shows customers with unpaid balances for transactions that occurred at your facility. Reviewing this report on a regular basis can help you identify outstanding balances early and support timely follow-up before balances become aged accounts receivable.

Open the Global Fees Due Report

1. In RecTrac, navigate to Report Output Listing.
2. Search for Global Fees.
3. Expand System – Financial.
4. Select VSI – Global Fees Due Report.
5. Click Run Report.

Reset Report Settings

On the Transaction Detail Report tab, clear out any previous settings or click “Default Settings” in the lower right corner to reset all search fields to their default values. This helps ensure the report returns the expected results regardless of previous reports' configuration.

Configure the Core Tab

In the Core Criteria tab:

1. Select Use Item Original Transaction Date Range.
2. Enter the desired date range.
   • To view all currently owed balances, enter a begin date before 2022 and use today's date as the end date.
3. Select Use Item Original Transaction Location Range.
4. Enter your facility acronym in both location fields.

In the Fees/Payment Filters section of the same Core Criteria tab:

1. Select Use Total Due Range.
2. Enter:
   • From: $0.01
   • To: $9,999,999.99

This setting ensures the report includes all balances that still have an amount due.

Run the Report and Review the Results

1. Click Process in the lower-right corner.
2. Select your preferred file format and delivery method.

The report will then generate using the criteria you selected, and provides information such as:

• Household information
• The entity that incurred the balance
• Amount owed
• Age of the balance

Reviewing this information regularly can help your team identify unpaid balances early and support regular follow-up with customers.

Read more about the AR & Bad Debt Process here: Department Directive: AR & Bad Debt Write-Offs