Recent updates
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Work Order - Quick Entry
Updated onArticleWork Order - Quick Entry is a more streamlined way to submit requests for service and more simplified than the Work Request screen. Users will have to fill out the 5 mandatory fields and hit save.
Additional Information Systems EAM User Tutorials EAM Recreation Staff
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EAM Toolbar
Updated onArticleThe buttons above are used on most of the screens in EAM. (ie. Assets, Work Orders, Inventory, and Personnel)
Additional Information Systems EAM User Tutorials General Info
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EAM Mobile - Updating Work Orders
Updated onArticleUpdating WO's will help address to operators or requestors on what's happening with a work order.
Additional Information Systems EAM User Tutorials EAM Mobile for Parks Staff
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How to Create a System Holiday
Updated onArticle1. Sign into PARKS DIRECT and select the menu icon on the upper-left corner.
2. In the search bar, type holiday then select Holiday Management under the results.
PARKS DIRECT User Manuals General Helpful Tips
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EAM System Overview
Updated onArticleEAM (Enterprise Asset Management) formerly owned by INFOR, is our asset management solution and digitalizes our maintenance operations. It’s currently used by many customers within the world. The current vendor for EAM is Hexagon.
The Prince George’s Department of Parks and Recreation implemented the use of EAM to replace Active Network’s Active Customer Response (ACR) system which was a great work citizen request system. However, M-NCPPC needed the ability to track our assets and enter maintenance information regarding them.
M-NCPPC is currently on Version 12.0 as of 11/19/2022
This system is used by amongst the following M-NCPPC Departments:
- Centralized Administrative Services
- Montgomery County Department of Parks
- Montgomery County Planning
- Prince George’s County Planning Department
and
- Prince George’s County Department of Parks and Recreation
EAM is another “Software as a Service” (SaaS) that M-NCPPC uses. The data is stored on Hexagon’s cloud servers to better maintain, backup and upgrade our instance of EAM.
EAM gives users the ability to:
- Track / Update assets, structures, and properties
- Create Work Requests/Work Order
- Create Routine/Preventative Maintenance Schedules
- Develop Notifications
- Reporting on Assets/ Work
- Integrate with other systems such as:
- Active Directory / Single Sign-on
- Citizen Requests
- Employee Information
- Utility Information
- External Dashboard Systems (Power BI)
EAM is accessible on your computer’s Desktop (See Screenshot)
Additional Information Systems EAM User Tutorials General Info
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Inventory Posting
Updated onArticleHere is where you can update your inventory items in PARKS DIRECT.
1. Under Posting Option select Post Orders.
PARKS DIRECT User Manuals POS Inventory Data Entry General
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EAM Mobile - Checklists
Updated onArticleChecklists are management tools to verify items that are addressed with our assets and facilities. These items could be but not limited to:
- Tasks to be performed
- Dates evaluated
- Condition assessments
- Readings / Measurements
Additional Information Systems EAM User Tutorials EAM Mobile for Parks Staff
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EAM Mobile - Navigation
Updated onArticleAfter a user logs into EAM Mobile, they'll come to the Start Center similar to the desktop version of EAM
Clicking the arrow to the right of the number will display work orders for the specific inbox.
See Video Here
Additional Information Systems EAM User Tutorials EAM Mobile for Parks Staff
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EAM Mobile - Booking Labor
Updated onArticleBooking labor allows for staff to track their time towards a work effort.
Additional Information Systems EAM User Tutorials EAM Mobile for Parks Staff
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How to create a section
Updated onArticleIn PARKS DIRECT, sections are the subset of activities, and sections are organized with section codes. Section codes, which break down into three parts: season, location, and section letter (468B), represent their respective section in PARKS DIRECT's database. Programmers should use the steps below as a reference guide for creating their program's section.
If you're looking to create a Section with Drop-ins please see How to create drop-in visits for an activity's section
PARKS DIRECT User Manuals Program Data Entry Activity & Section Creation