Recent updates
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How to move a section's roster into another
Updated onArticleA section’s roster contains everyone who signed up for the section. When moving a roster, you can choose to keep or delete the roster that you’re moving by cloning or transferring.
PARKS DIRECT User Manuals General Helpful Tips
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DEET Error: Age as of Date
Updated onArticleThis DEET Error finds problems with the Age Rule of activity sections.
PARKS DIRECT User Manuals Reporting Report Help
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Add recipe items
Updated onArticleWith PARKS DIRECT, you can "bundle" recipe items in another POS item. PARKS DIRECT will track the separate inventories of each recipe item whenever the bundled POS item with recipe items is sold.
Examples:
- Sell a cheeseburger (POS item with a recipe), and deduct inventory from cheese, beef patty, and bun (recipe items).
- Sell a case of skeet ammunition (POS items with a recipe), and deduct inventory from boxes of ammunition (recipe items).
In other words, recipe items (a type of POS items) are the "ingredients" bundled in a POS item's recipe.
PARKS DIRECT User Manuals POS Inventory Data Entry General
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How to sell family memberships
Updated onArticle1. Sign in to PARKS DIRECT and bring up the customer's household in Global Sales and select the Standard Pass tab.
2. Type in Family into the Short Description box and press Enter on your keyboard. Use the Type filter's picklist to narrow the passes on the DataGrid.
3. Highlight the memberships you're selling. Choose the membership that reads Family, which is a pass for one adult on the account.
4. Highlight Family Sec. Adult (second adult) if another adult will use the family membership on this customer's account, and highlight Family Youth if there are children who will use the membership on this customer's account. Youth passes are for teens 13 and older but younger than 18.
PARKS DIRECT User Manuals Global Sales Passes
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Change fees for residents charged non-resident prices
Updated onArticleOccasionally, customers will purchase something with an unverified account, so PARKS DIRECT will charge them the non-resident fee instead of the discounted resident fee they should be charged. The incorrect non-resident fee is easy to modify once the customer's residency on their PARKS DIRECT account has been verified.
PARKS DIRECT User Manuals Global Sales Payment
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Creating a Rental Using the Super Grid
Updated onArticleThis article demonstrates how to create a rental booking of your facility using the SuperGrid. The SuperGrid makes it simple to determine when a facility space is available. Users can block out reservation times and take payments all from the same window.
PARKS DIRECT User Manuals Global Sales Facility Reservations
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Booking Pool/Gym/Fitness Reservations
Updated onArticleIt is highly recommended that customers book their own reservations through their own PARKS DIRECT accounts. For those that refuse to do so or are unable, cash sites will be making reservations.
PARKS DIRECT User Manuals Global Sales Facility Reservations
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Rescheduling a reservation
Updated onArticleIn some cases, you may have to reschedule someone's reservation, which you can do in Global Sales. Rescheduling is almost the exact same process as canceling a reservation, but instead of canceling the item, you will change the item.
PARKS DIRECT User Manuals Global Sales Facility Reservations
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Amusement Park Trip Roster By Facility
Updated onArticlePARKS DIRECT currently doesn't have a way to sort the Summer Camp Amusement Park trip service items by facility however, there is an option to retrieve this data.
PARKS DIRECT User Manuals Global Sales Intro to Global Sales
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How to tell if a household has Fee Assistance
Updated onArticleHere are two ways to check a customer’s Fee Assistance status and Fee Assistance discount percentage.
Not every purchase through PARKS DIRECT is eligible for Fee Assistance. Use this link to see which programs are eligible.
PARKS DIRECT User Manuals Households Default chapter