Childcare tax statements detailing total annual payments are issued each year for the previous year’s enrollment.While patrons can typically access these documents directly through PARKS DIRECT, some may have difficulty finding them for a variety of reasons (i.e., updated email address, no email address on file). If a client cannot locate their copy, they are instructed to reach out for assistance.
1. Sign in to RecTrac and select the menu icon on the upper-left corner.
2. In the search bar, type "statements" and select Statements under the results.
3. Select the Statement History tab. PARKS DIRECT opens the Statement Criteria tab by default.
4. Search for the client’s statement by using the household number or last name filters.
5. Highlight the client’s statement, then select View on the bottom left of the window.
Download the statement and email it to the client
6. Download the statement as a PDF.
7. Next, email the client's tax statement PDF.
Optional email template:
Hello [Client Name],
Enclosed is your childcare tax statement as of [Date]. Please reach out if you have any questions or concerns regarding your statement, and we'll work with you to find a solution.