Recent updates
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How to refresh a roster
Updated onArticleOn the off chance that a roster doesn't reflect the number of registrants, you'll need to refresh PARKS DIRECT using Enrollment Recalc, which works for trips, activity sections, and leagues.
Although the steps below show how to refresh a trip's roster, refreshing a section and league roster is similar.
PARKS DIRECT User Manuals General Helpful Tips
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How to cancel a facility reservation
Updated onArticle1. In PARKS DIRECT, select Global Sales on the sidebar menu.
PARKS DIRECT User Manuals Global Sales Facility Reservations
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How to enter a Development Request case
Updated onArticle- How to create a create a "Development Request" Case In Dynamics:
- On the Left side under "Service" select "Cases".
- Select "New Case" up above.
Additional Information Systems Microsoft Dynamics Information/ROE/Development Request
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Information Request Internal Guide
Updated onArticleIn Dynamics, create a new case:
- Enter the "Case Title" that fits the request.
Additional Information Systems Microsoft Dynamics Information/ROE/Development Request
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Information request right of entry agreement
Updated onArticleIn Dynamics, create a new case:
- Enter the "Case Title" that fits the request
Additional Information Systems Microsoft Dynamics Information/ROE/Development Request
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Customer Transition from SMARTlink to PARKS DIRECT
Updated onArticleThis article explains the transition from SMARTlink to PARKS DIRECT for both pre-existing and new clients. It also provides visuals for managing a customer account through WebTrac, the online customer-facing RecTrac (PARKS DIRECT) tool.
PARKS DIRECT User Manuals WebTrac Overview
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How Customers rent a Garden Plot
Updated onArticle- Go to www.pgparksdirect.com and sign in to your PARKS DIRECT account.
- Select SIGN IN on the upper-right corner of PARKS DIRECT's home page. Then enter your username and password in the boxes. Lastly, select the Login button below the Username and Password boxes.
PARKS DIRECT User Manuals WebTrac Overview
- Go to www.pgparksdirect.com and sign in to your PARKS DIRECT account.
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How to add gift cards as a payment option to items
Updated onArticle1. Find the item in POS Inventory Management.
PARKS DIRECT User Manuals Global Sales Payment
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GL Distribution Report - Summary by Drawer
Updated onArticleThe GL Distribution Report will give you a breakdown of all drawers that were posted during a selected date range. This report can be used to supplement the PARKS DIRECT Bank Deposit Report and provide details on users and batch numbers.
PARKS DIRECT User Manuals Reporting Financial Reports
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Terminal "Frozen"
Updated onArticleOccasionally the credit card terminal display will appear frozen. Stuck on a screen that says "remove card" or another black screen. It is not necessarily broken, and will usually allow you to process payment when you go to do so.
PARKS DIRECT User Manuals Hardware and Software Credit Card Terminal