Recent updates
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How to Run Reports on Profiles
Updated onArticleA RecTrac (PARKS DIRECT) profile is a collection of permission settings that manages how users interact with RecTrac. RecTrac uses a profile hierarchy to decide which profile it assigns to users. If administrators haven't linked a profile in the Profile Assignments program, then RecTrac will automatically assign users a "default" profile.
PARKS DIRECT User Manuals Reporting Other Reports
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How create a Complaint/Compliment in Dynamics
Updated onArticleHow to create a case for a Complaint/Compliment.1. On the Left hand side under "Service" select "Cases".2. Select "New Case" up above.
Additional Information Systems Microsoft Dynamics Complaint/Compliment
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Customer Transition from SMARTlink to PARKS DIRECT
Updated onArticleThis article explains the transition from SMARTlink to PARKS DIRECT for both pre-existing and new clients. It also provides visuals for managing a customer account through WebTrac, the online customer-facing RecTrac (PARKS DIRECT) tool.
PARKS DIRECT User Manuals WebTrac Overview
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Troubleshooting the Receipt Printer and Cash Drawer
Updated onArticleTired of waiting on hold? In a hurry to fix your receipt printer? Some common issues with the printer can be resolved by checking a few simple things.
PARKS DIRECT User Manuals Hardware and Software Receipt Printer
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Certified Mail Basics
Updated onArticleCertified Mail is a service offered by the United States Postal Service. By purchasing this extra service, senders are provided: Mailing receipt as confirmation that the item was sent Required signature from the addressee (If requested) Electronic verification that the item was delivered or that a delivery attempt was made
Additional Information Systems Courier and Mailing Operations Courier and Mailing Operations
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Courier and Mail Operations Overview with FAQs
Updated onArticleThe Courier & Mail Operations team delivers and picks up multiple types of packages within Prince George’s County, Department of Parks and Recreation. The team handles inter-office mail, Print orders, Zip Mail, USPS mail & packages, and UPS packages.
Additional Information Systems Courier and Mailing Operations Courier and Mailing Operations
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Courier Routes
Updated onArticleCollege Park Aviation Museum 1985 Corporal Frank Scott Dr. College Park, MD (301-864-6029) College Park Airport 1909 Corporal Frank Scott Dr. College Park, MD (301-864-5844) M-NCPPC Federal Credit Union 5211-A Campus Dr. College Park, MD (301-277-8630) Herbert Wells Ice Rink 5211 Campus Dr. College Park, MD (301-277-3717) Ellen E. Linson Splash Park (Summer) 5211 Campus Dr. College Park, MD (301-277-3717) PRA - Parks & Recreation Administration Building 6600 Kenilworth Ave. Riverdale, MD (301-454-1745/301-454-1433) United States Post Office/Riverdale 6270 Kenilworth Ave. Riverdale, MD (301-699-1608) EOB - Executive Office Building 6611 Kenilworth Ave. Riverdale, MD (301-454-1745/301-454-1433) Riversdale Mansion 4811 Riverdale Rd. Riverdale, MD (301-864-0420) Bladensburg Waterfront Park 4601 Annapolis Rd. Bladensburg, MD (301-779-0371) Publick Playhouse 5445 Landover Rd. Hyattsville, MD (301-27-1711) Palmer Park Community Center 7720 Barlowe Rd. Landover, MD (301-773-5665) Sports & Learning (SPLEX) 8001 Sheriff Rd. Landover, MD (301-583-2400/2661) Park Police 8100 Corporate Dr. Hyattsville, MD - 3rd Floor (301-429-5620) Information Technology Services (ITS) 8100 Corporate Dr. Hyattsville, MD - 3rd Floor (301-454-1508) Northern Area Maintenance NAM/Polk St. 7721 Polk St. Hyattsville, MD (301-918-4700) Glenridge Childcare 7200 Gallatin St. Landover Hills, MD (301-918-8745) Paint Branch Golf Course 4690 MD-193 College Park, MD (301-935-0330) Lane Manor Splash Park 7601 West Park Dr. Hyattsville, MD (301-422-7284/301-853-9115) Northern Area Office (NAO) 1500 Merrimac Dr. Hyattsville, MD (301-408-4322) Fairland Sports & Aquatics Complex/Fairland Tennis 7120 Contee Rd. Laurel, MD (301-206-3350) PRA - Parks & Recreation Administration Building 6600 Kenilworth Ave. Riverdale, MD (301-454-1745/301-454-1433) United States Post Office/Riverdale 6270 Kenilworth Ave. Riverdale, MD (301-699-1608) EOB - Executive Office Building 6611 Kenilworth Ave. Riverdale, MD (301-454-1745/301-454-1433)
Additional Information Systems Courier and Mailing Operations Courier and Mailing Operations
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Datagrids - Sorting, Filtering, and Editing Records
Updated onArticleA DataGrid is one of the primary methods of displaying and interacting with records in PARK DIRECT. Offering robust Sorting, Filtering, and even Editing Capabilities, PARKS DIRECT Datagrids save time and effort in maintaining your database. The concept of how a Datagrid works is consistent throughout the system regardless of where the Datagrid exists. However, File Maintenance Datagrids provide extra options. For purposes of example, this document uses the Activity Section Maintenance Datagrid. Depending on the Datagrid you are working with, certain options, such as Inline Editing, may not be available and buttons at the bottom of the Datagrid may vary.
PARKS DIRECT User Manuals Intro to RecTrac and WebTrac Basic Navigation
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Ordering in Lawson
Updated onArticle1. Log in to Lawson by clicking on MNCPPC Azure.
Additional Information Systems Recreation Warehouse How-tos
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How to add gift cards as a payment option to items
Updated onArticleGift card payment options can be applied to other modules and not just Inventory management. Facility management, service item management, pass management, and etc... Head to the module that best suits your item but for this example we will be using a "Inventory item
PARKS DIRECT User Manuals Global Sales Payment