Customers may withdrawal from a course at any facility or online at least 7 days prior to the start date of the course. Within 7 days of the start date of the course, withdrawals must be processed through the offering facility.

Except for within 24 hours of the original registration date, a 20% Withdrawal Fee will be assessed on any funds resulting from the withdrawal. This fee will be waived in the event of course cancellation, postponements, changes made by M-NCPPC, or if otherwise stated by the Facility Manager.

No requests for refunds will be accepted after a course is completed. No cash refunds will be allowed. Refunds for credit card purchases will be issued to the original credit card used. Check refunds may take 3-4 weeks to process. No refund or credit will be issued for classes missed by the participant. Some activities have different refund/withdrawal policies that supersede this standard policy, as identified in the course description or details.