Recent updates
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Retrieve a client's childcare tax statement
Updated onArticleEvery February, the Help Desk Finance Office issues clients their childcare tax statement for the previous year. A tax statement details how much a patron has paid toward childcare throughout the year. Some statements may not find their way to a client for a variety of reasons (i.e. updated e-mail address, no e-mail address on file). In these cases, the client will reach out to us for a copy of their statement.
PARKS DIRECT User Manuals Households Default chapter
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How to link PARKS DIRECT profiles
Updated onArticleProfiles are settings that affect what users in PARKS DIRECT can do and how it behaves. PARKS DIRECT uses a hierarchy tree to “decide” what profile it assigns to users.
PARKS DIRECT User Manuals General Helpful Tips
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What is PARKS DIRECT?
Updated onArticlePARKS DIRECT is the management system Prince George's Department of Parks and Recreation uses to run its recreational offerings, from programs to picnic shelters rentals, park buildings rentals, tickets, point-of-sale items, golf tee-times, and more.
PARKS DIRECT User Manuals Intro to RecTrac and WebTrac Overview
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Facility reservation report
Updated onArticleWith PARKS DIRECT, you can review a facility’s upcoming and past reservations with the facility reservation report that's in PARKS DIRECT.
PARKS DIRECT User Manuals Reporting Facility Reports
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Site Acronym Cheat Sheet
Updated onArticlePARKS DIRECT User Manuals General Helpful Tips
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How to update an offering's accounting unit
Updated onArticleTo meet Synergy's Department restructuring, PARKS DIRECT is updating the accounting units for sections, leagues, and point-of-sale items. In PARKS DIRECT, you can replace accounting units in a respective offering’s Fees tab.
PARKS DIRECT User Manuals Program Data Entry Activity & Section Maintenance
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Navigating the Super Grid
Updated onArticleThe SuperGrid is great when it comes to processing facility reservations and rentals. In this article, you will learn how to navigate the SuperGrid, and how you can help customers, for example, reserve the patio at Prince George’s Ballroom or rent a kayak from Patuxent River Park.
The SuperGrid lists a facility’s rental options and reservation times.
PARKS DIRECT User Manuals Global Sales Facility Reservations
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Use Park Finder to find a park or facility
Updated onArticlePark Finder compiles all of Prince George’s parks and facilities in one place to make it easier for you to plan your next trip. Go to Parks Finder using this link.
Additional Information Systems ParkFinder How to's
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Link coupons to a product or service
Updated onArticleCoupon(s) need to be assigned/linked to a product or service (section, point-of-sale inventory item, trip, facility, etc.) before customers can use said coupon(s). Follow these steps to permit certain coupons for a product’s or service’s fee that you’re managing with RecTrac (PARKS DIRECT).
PARKS DIRECT User Manuals Global Sales Coupons
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How to add a report tag to a section
Updated onArticleTo add a report tag, go to the section's Core Settings and enter the appropriate tag in the Report Tag box.
PARKS DIRECT User Manuals Program Data Entry Activity & Section Creation