Recent updates
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Schedule internal reservations and maintenance jobs at facilities
Updated onArticleTo block off time at a facility's rental space for either an internal reservation (a meeting for example) or a maintenance repair (replacing a fire alarm for example), use the same process in PARKS DIRECT.
The following steps will also prevent double-booking public facility spaces.
PARKS DIRECT User Manuals Global Sales Facility Reservations
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Register a client in an enroll-by-day section
Updated onArticleIn PARKS DIRECT, programs with the option to enroll by day let clients attend the program's days that best fit their schedules. Processing enroll-by-day sections are nearly the same as processing regular sections. The only additional step is choosing the days a client wants to participate.
PARKS DIRECT User Manuals Global Sales Activity
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End of shift closeout - customer service representative (CSR)
Updated onArticleAfter you complete a shift in PARKS DIRECT, you are required to close and count your batch, the total monies collected under your name during a shift. The close and count process ensures that the money you collected matches the amount in PARKS DIRECT.
Go to this article for more information on batches.
PARKS DIRECT User Manuals Global Sales End of Shift
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Manual Credit Card Entry
Updated onArticleManual credit card entry is a payment method that allows you to manually enter the customer's credit card information without swiping or inserting the card.
Please use manual credit card entry AS A LAST RESORT.
PARKS DIRECT User Manuals Global Sales Payment
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Age Rounding - Month to Decimal Conversion
Updated onArticlePARKS DIRECT allows you to be very precise with ages. The following chart converts months into decimals, which is useful for creating a section that uses months as an age requirement (For example: Preschool goes from ages 3 years and 6 months to 5 years).
Programming a section? Click here for the Section code cheat sheet.
PARKS DIRECT User Manuals Program Data Entry FAQs
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How to create sections under another activity
Updated onArticleWhen you open the Activity Management program, highlight an Activity, then click the Section Management button, you are opening an instance of the Activity Section Management program with the Activity you had selected "locked-in" for that instance of the program. It may appear as though PARKS DIRECT is stuck on a single activity and won't let you switch.
PARKS DIRECT User Manuals Program Data Entry Activity & Section Creation
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Where is the data entry review report (DERR)?
Updated onArticleReports built-in to PARKS DIRECT can replicate most, if not all, of the functionality of the retired data entry review report (DERR). Follow these instructions to run reports that will help you proof your course data.
PARKS DIRECT User Manuals Program Data Entry DEET & DERR
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How to add holidays to a section
Updated onArticleWhen creating a section, you can add holidays and skip-days to your program's schedule or create a completely customized schedule.
PARKS DIRECT User Manuals Program Data Entry Activity & Section Creation
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How to add participant questions to a section
Updated onArticlePARKS DIRECT questions help you gather participants’ information before the start of an offering (a program, trip, ticketed event, etc.).
You have two options when adding questions, an Individual Question or a Question Set. The steps below show you how to add both question types to an activity’s section.
PARKS DIRECT User Manuals Program Data Entry Activity & Section Maintenance
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How to cancel a section
Updated onArticleIf your program is no longer going to occur, using PARKS DIRECT, you can set the section to a canceled status and issue refunds to all registered participants.
PARKS DIRECT User Manuals Program Data Entry Activity & Section Maintenance