Parks and Recreation Knowledge Base

GolfTrac Handbook

Updated on

The following sections demonstrate the most common functions used in the golfing module of our system. Click on any of the titles to get full details on the procedure.

Expand or collapse content TeeSheet Interface

Welcome to the new TeeSheet Interface.

TeeSheet has two datagrids: Front 9 and Back 9. Use the drop-down button for datagrid options.

TeeSheet grid showing time slots with available and reserved counts for Enterprise Golf Course.

The buttons on the right-hand side are called Tee Sheet Action Buttons:

Tee Sheet Action Buttons list with booking, check-in, reporting, and display options.

Thumbnail Action Button displays Front and Back 9 availability and reservations:

Thumbnail view showing front and back 9 tee time availability with color-coded blocks.
Expand or collapse content How To Reserve A Tee Time

Select a time frame by:

1. Choosing an actual time.

2. Selecting a time frame next to a desired time.

Tee time update form with customer lookup fields, pass code dropdown, and nine hole only option.

Once a time frame is selected, you will be prompted to the screen below.

1. Select Option to search for a customer (Member card, Phone number, Name, or Member lookup).

2. If the customer does not have an account, you can type their information in as a guest.

3. Pick the correct pass code (Fee Type).

4. Determine if the course has 9 or 18 holes.

Highlighted sections showing customer lookup, entered customer information, and selected pass code.

Select Member Lookup to access another datagrid. Use the drop-down button to search customer(s) in the database by alternative categories.

Advanced search dropdown showing available customer search criteria.

Additional information:

Slot action menu listing clear slot, copy slot, add, and cart code options.

Verify all information is correct and click Reserve Tee Time.

 

Reserve Tee Time button highlighted at the bottom of the entry screen.

The datagrid will now reflect the Tee Time Reservations.

9-Hole uses a "9" to indicate customers only playing 9 holes. Customer(s) without the 9 are playing the full 18.

Tee sheet grid showing reserved tee times, with “9” indicators for nine-hole players.
Expand or collapse content Reservation/Check In /information

After making a reservation, customer(s) should show up on the datagrid in blue (if the customer has an account) or red (if the customer does not have an account).

Global Sales payment screen showing pay code selection, coupon, credit, receipt, and shopping cart sections.

Click Check In and select the appropriate reservation. The datagrid will reflect that reservation to green.

Fees are located in the Shopping Cart.

Pay Code dropdown expanded, with common payment types listed for selection.

Ensuring the client is charged correctly is vital, so checking their fees is most important.

Your shopping cart will reflect:

  • Tee Time at - the reservation we input on the data grid.
  • Pass Visit for - allows you to run a report to determines who's in/out of the facility on specific dates.

Once everything is verified, proceed to Payment.

Payments panel showing applied customer credit with amount used.
Expand or collapse content Payment Screen

PARKS DIRECT has a multitude different Pay Code options, including "Add credit"/Apply coupon" and "Email receipt" prompts.

Global Sales payment screen showing pay code selection, coupon, credit, receipt, and shopping cart sections.

Pay Code must be selected. Select the appropriate payment method/type.

Pay Code dropdown expanded, with common payment types listed for selection.

Customer/ Household credit is located here. You can also add credit to a customer's account.

Payments panel showing applied customer credit with amount used.

This section shows you basic information on who's doing the transaction.

1. Print receipt - Allows you to print a receipt once the transaction is complete.

2. Email receipt - Allows you to send an email of the receipt to the customer's email on file (or enter a customer's email).

Receipt settings section with Print Receipt and Email Receipt checkboxes and email selection menu.

After ensuring all the steps above are complete, select Process.

Green Process button highlighted at the bottom of the shopping cart.
Expand or collapse content Touch POS

Next to the TeeSheet is Touch POS, where vendors sell a variety of items to customer(s).

ProShop Menu shows the most commonly used button functions.

Touch POS home screen showing ProShop, Range Balls, Snack Shop, Lessons, and Merchandise menu buttons.

Range Balls displays all available range balls we offer.

Range Balls menu displaying bucket sizes, discounts, memberships, and special options.

Snack Shop Menu shows offered food/beverages.

Snack Shop menu showing breakfast items, lunch and dinner options, drinks, and snacks.

Lessons Menu shows the lessons the facility offers.

Lessons menu listing available golf lesson types and packages.

Reserving tee times and selling merchandise is possible in one sell.

Items with UPC codes can be scanned or input at the top:

Touch POS shopping cart with UPC input field, multiple items added, total due, and payment button.
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