Recent updates
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Information Request Internal Guide
Updated onArticleIn Dynamics, create a new case: Enter the "Case Title" that fits the request.
Additional Information Systems Microsoft Dynamics Information/ROE/Development Request
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Information request right of entry agreement
Updated onArticleIn Dynamics, create a new case: Enter the "Case Title" that fits the request
Additional Information Systems Microsoft Dynamics Information/ROE/Development Request
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How to schedule Proxyclick visits
Updated onArticleProxyclick is visitor management system (VMS) software that “pre-screens” employees, contractors, and visitors before entering office spaces like the Parks and Recreation Administration building. Think of it as a virtual sign-in sheet.
Additional Information Systems Proxyclick How To's & Tips
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How to enter a Development Request case
Updated onArticleHow to create a create a "Development Request" Case In Dynamics: On the Left side under "Service" select "Cases". Select "New Case" up above.
Additional Information Systems Microsoft Dynamics Information/ROE/Development Request
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How to Run Reports on Profiles
Updated onArticleA RecTrac (PARKS DIRECT) profile is a collection of permission settings that manages how users interact with RecTrac. RecTrac uses a profile hierarchy to decide which profile it assigns to users. If administrators haven't linked a profile in the Profile Assignments program, then RecTrac will automatically assign users a "default" profile.
PARKS DIRECT User Manuals Reporting Other Reports
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How create a Complaint/Compliment in Dynamics
Updated onArticleHow to create a case for a Complaint/Compliment.1. On the Left hand side under "Service" select "Cases".2. Select "New Case" up above.
Additional Information Systems Microsoft Dynamics Complaint/Compliment
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Customer Transition from SMARTlink to PARKS DIRECT
Updated onArticleThis article explains the transition from SMARTlink to PARKS DIRECT for both pre-existing and new clients. It also provides visuals for managing a customer account through WebTrac, the online customer-facing RecTrac (PARKS DIRECT) tool.
PARKS DIRECT User Manuals WebTrac Overview
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Troubleshooting the Receipt Printer and Cash Drawer
Updated onArticleTired of waiting on hold? In a hurry to fix your receipt printer? Some common issues with the printer can be resolved by checking a few simple things.
PARKS DIRECT User Manuals Hardware and Software Receipt Printer
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Certified Mail Basics
Updated onArticleCertified Mail is a service offered by the United States Postal Service. By purchasing this extra service, senders are provided: Mailing receipt as confirmation that the item was sent Required signature from the addressee (If requested) Electronic verification that the item was delivered or that a delivery attempt was made
Additional Information Systems Courier and Mailing Operations Courier and Mailing Operations
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Courier and Mail Operations Overview with FAQs
Updated onArticleThe Courier & Mail Operations team delivers and picks up multiple types of packages within Prince George’s County, Department of Parks and Recreation. The team handles inter-office mail, Print orders, Zip Mail, USPS mail & packages, and UPS packages.
Additional Information Systems Courier and Mailing Operations Courier and Mailing Operations