Parks and Recreation Knowledge Base

What Is PARKS DIRECT?

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PARKS DIRECT is the management system Prince George's Department of Parks and Recreation uses to run its recreational offerings, from programs to picnic shelters rentals, park buildings rentals, tickets, point-of-sale items, golf tee-times, and more.

Precisely, PARKS DIRECT is the Department's branding on its license to Vermont Systems software-as-a-service modules (RecTrac, WebTrac, GolfTrac, MainTrac, PayTrac, Camp, CYMTrac, and InteliTrac). Together, the modules serve different functions in the spirit of successful recreation management. However, it's worth noting, the Department's license does not cover all of Vermont Systems modules because the management system does not require every module to function correctly.

The license is great for the Department because Vermont Systems maintains the server that hosts the PARKS DIRECT database, which houses the Department's information and data on recreational offerings.

PARKS DIRECT makes it possible for customers to enroll in recreational programs either at home - from a computer, tablet, or smartphone - or at a facility with staff's guidance.

PARKS DIRECT also helps program instructors create class schedules, collect payments, run reports and rosters, and communicate to program participants.

Correctly identifying the system's modules from the entire management system is essential for working with customers and program instructors who interact with PARKS DIRECT's different parts (modules).

Because the modules all pull from the same database, it's easy to confuse the parts with the whole; a concept best summed up with the following meme.

One of PARKS DIRECT's best features is the instant connection it brings between customers and the Parks and Recreation's resource.

The takeaway from this (thanks for sticking around!) is people will call PARKS DIRECT by different names. Correctly identifying which part of PARKS DIRECT someone refers to will go a long way in understanding users' problems and communicating solutions.

PARKS DIRECT's parts (modules)

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