Parks and Recreation Knowledge Base

How to Create a Partner Account in RecTrac

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"Partner Accounts" in RecTrac are households connected to external organizations, such as businesses, non-profits, sports leagues, or schools. Through this type of account, representatives with the appropriate username and password can complete the tasks of a standard household for the entire organization. This simplifies the billing process for larger group, as Partner Accounts track all invoices directly.

To make an account a "Partner:"

Click the Menu button, indicated by the 3x3 dot grid in the upper-left-hand corner. Under Home, select Global Sales.

Menu panel showing Home expanded with Global Sales highlighted.

The Global Sales Lookup window appears. Use the search configuration as preferred to locate the customer's account and Select it.

Global Sales Lookup screen with a customer highlighted and Select button.

In the customer's account, click the Household Options drop-down menu. Select Update Household.

Global Sales account view with Household Options menu highlighted.

Navigate to the Misc Info tab and select the Features drop-down menu. Select Partner and click Save.

Household Update Misc Info tab showing Features dropdown with Partner selected and Save button.
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