Parks and Recreation Knowledge Base

Reassigning Head of Household

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In some cases, you may need to switch the primary person on an account. Changing the head of household on an account is a simple process.

Open Household Management.

Sidebar menu with Management expanded and Household Management selected.
  • Search for the account you wish to manage.
  • Click it to select it. The account will be highlighted.
  • Click the Change Primary Guardian button.
Household Management family member datagrid with a household selected and Change Primary Guardian button highlighted.

Follow the directions of the Change Primary Guardian window:

Change Primary Guardian window showing current guardian, new relationship set to Secondary Guardian, new primary guardian selected, and Continue button.

The new primary guardian must exist on the account already. If they don't, maintain the household and add them before attempting this process.

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