1. Log in to PARKS DIRECT and access the sidebar menu. Select Home > Global Sales.

2. From Global Sales Lookup, search the household name in the search engine. 

3. Highlight the Household, then click Select on the bottom left of the screen. 

4. Using the right arrow under the Global Sales item menu, scroll to the right and select the Permits ribbon/tab. 

5. Highlight the corresponding reservation and select the Cancel option at the bottom of the screen. 

6. In the Shopping Cart, click Payment. 

7. After verifying all information, select Process to finalize the cancellation.