Parks and Recreation Knowledge Base

How to Deny Facility Permit/Partners Community Connect Request

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1. Log in to PARKS DIRECT and in the sidebar menu, go to Home > Global Sales.

Sidebar menu showing Home expanded with Global Sales highlighted.

2. From the Global Sales Lookup, search the household name in the search engine. 

Global Sales Lookup datagrid showing multiple households, with one household row highlighted.

3. Highlight the Household Name, then click “Select” at the bottom left of the screen. 

Global Sales Lookup filtered by household name showing a single result selected, with Select button highlighted.

4. Using the right arrow under the “Global Sales” item menu, scroll to the right until you the “Permits” section. Then select “Permits”. 

Global Sales tabs showing Permits tab selected among other activity tabs.

5. Highlight the corresponding reservation then select the “Cancel” option at the bottom of the screen. 

Permits datagrid showing a selected reservation with Cancel button highlighted.

6. In the “Shopping Cart” click “Payment”. 

Shopping Cart showing canceled permit with $0.00 total and $0.00 Payment button highlighted.

7. After verifying all the information, select “Process” in order to finalize cancellation. 

Global Sales Payment screen showing canceled permit details with Process button highlighted.

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