Parks and Recreation Knowledge Base

Logging into PARKS DIRECT the First Time

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Before you can log in to PARKS DIRECT for the first time, you must create a new password.

After passing the required training, you should receive an email containing your PARKS DIRECT username. In most cases, it will be your first and last name separated by a period, i.e. brian.lancaster.

The link to PARKS DIRECT is https://mdpgparks.myvscloud.com/rectrac/web/login.html

Google Chrome is the recommended browser for PARKS DIRECT.

Unlike SMARTlink, PARKS DIRECT is hosted on the internet and can be accessed from any device with an internet connection, anywhere. Feel free to bookmark the link so you can quickly access it later.

After opening the link above, you will see the login screen. You already have your username, but since this is your first time logging in, you need create a password.

Start by clicking the Reset Password button.

RecTrac login screen with Username and Password fields and Forgot Password button highlighted.

This will bring you to a screen that asks for the primary email address associated with your account. Enter your PGPARKS email address if you have one; otherwise, enter the personal email address you provided to the Help Desk.

Click Continue.

Forgot Password screen with Email Address field and Send Password Reset Email button.

The Password Reset screen appears. Leave this screen up while you check your email.

After a moment, you will receive an email from [email protected] with the subject RecTrac (PARKS DIRECT) Account Password Reset. The email contains the Reset Code that you will need to enter on the Password Reset screen.

Password reset email showing reset code message from RecTrac.

Copy the code into the Reset Code (1) field on the Password Reset screen. Then, enter your new password twice (2). The password requirements are as follows:

  • At least 10 characters
  • At least 1 letter
  • At least 1 number
  • At least 1 special character
Reset Password screen with Secret Code, New Password, and Confirm Password fields.

After clicking Continue, you can log in to RecTrac (PARKS DIRECT) with your new password.

Follow the same process to reset your password if you forget it.

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