Parks and Recreation Knowledge Base

Logging into PARKS DIRECT the first time

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Before you can log into PARKS DIRECT for the first time, you must create a new password.

After passing the required trainings, you should receive an email that contains your PARKS DIRECT username. In most cases it will be your first name dot last name i.e. brian.lancaster.

The link for PARKS DIRECT is https://apps1.vermontsystems.com/pgparks.html

Google Chrome is the recommended browser for PARKS DIRECT.

Unlike SMARTlink, PARKS DIRECT is hosted on the internet and can be accessed from any device with an internet connection, anywhere. Feel free to bookmark the link so you can quickly access it later.

After opening the link above, you will see the login screen. You already have your user name but since this is the first time logging in you need create a password.

Start by clicking the Reset Password button.

This will bring you to a screen that asks for the primary email address associated with your account. Enter your PGPARKS email address if you have one, otherwise enter the personal email address you provided to the Help Desk.

Click Continue.

After clicking Continue, you will see the Password Reset screen. Leave this screen up while you check your email.

After a moment, you will receive an email from [email protected] with the subject RecTrac (PARKS DIRECT) Account Password Reset. The email contains the Reset Code that you will need to enter on the Password Reset screen.

Copy the code into the Reset Code (1) field on the Password Reset screen. Then, enter your new password twice (2). The password requirements are as follows:

  • At least 10 characters
  • At least 1 letter
  • At least 1 number
  • At least 1 special character

After clicking Continue you will be all set to log into RecTrac (PARKS DIRECT) with your new password.

This is the same process you can follow to reset your password if you forget it.

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