Parks and Recreation Knowledge Base

How to Link PARKS DIRECT Profiles

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Profiles are settings that affect what users in PARKS DIRECT can do and how it behaves. PARKS DIRECT uses a hierarchy tree to “decide” what profile it assigns to users.

PARKS DIRECT uses a profile hierarchy to decide which settings take priority when linking profiles. The hierarchy goes from most specific to least specific:

User → User Group → Workstation → Site → Defaults

When two levels conflict, the more specific level wins. For example, a User‑level profile's permissions always override a Site‑level profile when linked.

  • User – one individual account in PARKS DIRECT
  • User Group – a role (e.g., Customer Service Rep, Manager on Duty)
  • Workstation – a single computer used to access PARKS DIRECT
  • Site – one Parks and Recreation facility
  • Defaults – the baseline settings used if nothing is set at higher levels

A good rule of thumb is to link profiles to the lowest level of the hierarchy. This way, a profile affects more users, and there are fewer profiles to manage.

Illustration of PARKS DIRECT's profile hierarchy

Diagram showing PARKS DIRECT profile hierarchy from user level at the center through user group, workstation, site, and defaults levels.

1. Log in to PARKS DIRECT and go to Management > Systems Management > User/Menu/Profile Management > Profile Assignments.

System Management sidebar with Profile Assignments highlighted under User/Menu/Profile Management.

2. Select the type of profile you want to link and the profile from the Available Profiles datagrid.  

The Profile Assignments screen, from left to right, has the Available Profiles datagrid, Linked Profiles hierarchy tree, and Profile Parameters datagrid.  

Profile Assignments screen showing Available Profiles list with a daily processing profile selected.

3. Select the hierarchy level that you will be linking the profile to. Then find the level that you want to link to.

Linked Profiles tree with ACH Default profile highlighted under Defaults level.

4. With the profile highlighted, click and drag the profile to the hierarchy level (a folder under Linked Profiles) that you want to link the profile to. PARKS DIRECT will now assign user(s) the profile according to the hierarchy.

Profile Assignments screen showing workstation-level profiles expanded with linked profiles listed.

5. If you want to remove a profile from a level, click and drag the profile from Linked Profiles to anywhere on Available Profiles.

Profile Assignments screen showing a daily processing profile linked to multiple workstations.

For more on linking profiles, go to this topics doc from Vermont Systems.

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