Parks and Recreation Knowledge Base

How Customers Rent a Park Building

Updated on

Prince George’s Parks and Recreation's historic mansions, multipurpose rooms, gymnasiums, facilities, and more are available to rent for customers to host their next event.

Go here for information on all of Prince George's rentals.

The following steps are from a customer's perspective. 

1. Go to https://mdpgparksweb.myvscloud.com/webtrac and sign in to your PARKS DIRECT account.

  • Select SIGN IN on the upper-right corner of PARKS DIRECT's home page. Then enter your username and password in the boxes. Lastly, select the Login button below the Username and Password boxes.
PARKS DIRECT web login page with username and password fields and Login button.

2. Move down the home page and select the Permit Services tile.

Permit Services tile displayed on the PARKS DIRECT home page.

3. Select the Park Buildings tile.

Park Buildings tile displayed under Permit Services.

4. Select your desired location.

Facility selection gallery showing multiple park building options with photos and names.

Enter the date of your rental

5. Enter your rental date into the search field on the left side of the page, then click Search.

Facility search filter panel with Date field selected and Search button visible.

Park buildings are only available for scheduling up to 180 days in advance of your event. 

Enter your rental's time frame

6. Choose your rental's time frame by selecting a time to the right of Book Now. Only one time frame is available per day.

PARKS DIRECT accounts created online are marked as non-residents (and charged non-resident fees) until Parks and Recreation receives necessary documents for age and residency verification. For instructions on how to upload verification documents, please go to our article on residency status.

In the screenshot below, the resident price is followed by (R) and the non-resident price is followed by (NR).

Facility search results for a park building showing rental date, available time slots, capacity, and resident and non-resident prices.

7. Select Add To Cart on the pop-up banner at the bottom of the screen. 

Selected facility banner with Add To Cart button highlighted.

Enter your rental information

8. In the Expected Attendance box, enter your event's estimated attendance. Then select Continue under the box.

Capacity varies from building to building.

Pre Add To Cart screen with Expected Attendance field and Continue button.

9. Check the checkbox next to the PARKS DIRECT family member who's paying for the rental and select Continue.

If you need to add a family member select My Account > Household & Member, and select the Add New Member button at the bottom of the page.

Family Member Selection screen with one household member checkbox selected to pay for the rental.

10. In the Reservation Purpose box, enter why you are renting the facility. For example, you might rent a park building for a 3-year-old’s birthday party, high school graduation party, or family reunion. 

11. After reading the text under the Reservation Purpose field, check the box.

Reservation Purpose form with text entry field and required acknowledgment checkbox.

Review waivers and policy, then complete your payment

12. Read the rental's waivers. Then check the checkbox next to I agree with the above and Continue below the waivers.

Waiver acknowledgment section with I agree checkbox and Continue button highlighted.

13. In the shopping cart, review your purchase and select Proceed To Checkout. 

Shopping cart showing selected park building rental with Proceed To Checkout button.

14. Enter your payment information, complete the captcha, and select Continue. You can also donate to a Parks and Recreation sponsored charity by selecting the Add a Donation button.

After selecting Continue, do not use the back button on your browser.

Checkout payment screen with customer information, payment fields, captcha, and Continue button.
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