Parks and Recreation Knowledge Base

How to Redeem a Rain Check

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To redeem a rain check a customer must have a Tee Time Reservation. Rain checks can be redeemed by customers with registered households and guests without registered households.

1. Check in the customer.

2. Proceed to payment.

Tee sheet with selected tee time and shopping cart showing $18.00 Payment button.
Expand or collapse content For customers with registered households

1. Select "Rain Check - Rain Check" as the Paycode.

2. Select the desired Rain Check from the "Gift Certificate" drop down.

3. Click "Add Payment".

4. Process the remaining balance.

Global Sales Payment screen for household with Pay Code set to Rain Check, rain check selected from Gift Certificate list, Add Payment and Process indicated.
Expand or collapse content For customers who made their reservation as a guest (without a household)

1. Select "Rain Check - Rain Check" as the Paycode.

2. Type the Gift Certificate Number into the "Gift Certificate Number" text field.

3. Click "Add Payment".

4. Process the remaining balance.

Global Sales Payment screen for guest with Pay Code set to Rain Check, Gift Certificate Number entered, Add Payment and Process indicated.
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