Parks and Recreation Knowledge Base

How To Redeem A Rain Check

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In order to redeem a Rain Check. The Customer must have a Tee Time reservation.

Redeeming a Rain Check can be processed under

1. A Household account.

2. A Guest account.

"Check In" Customer.

3. Proceed to payment.

If the customer has a Household account. With a Rain Check they can redeem.

1. Under the "Pay Code" Select "Rain Check - Rain Check"

2.Under "Gift Certificate" the Rain Check will generate available Rain Checks. Select appropriate Rain Check.

If customer has a "Rain Check" but it does not generate under the available ones select "--Enter a Number--" and enter "Rain Check"(See image for guest)

3. Select "Add Payment" the Rain Check credit will be used and now remains only the remaining balance of the reservation.

4. Process the remaining balance as normal using cash, credit card, etc.

 

If the Customer is a Guest. With a Rain Check they can redeem.

1. Under the "Pay Code" Select "Rain Check - Rain Check"

2. Under "Gift Certificate Number" type in the Gift Certificate Number.

3. Select "Add Payment" the Rain Check credit will be used and now remains only the remaining balance of the reservation.

4. Process the remaining balance as normal using cash, credit card, etc.

 

 

If the Rain Check does not cover the entire balance due, the Rain Check will appear in the payments tab, and the remaining balance due will stay.

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