Parks and Recreation Knowledge Base

How to process a Rain Check

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In order to process a Rain Check.

1. Customer(s) must have been "Checked In".

2. Select "Rain Check" button.

3. Select customer(s).

You will be prompt to "Rain Check Processing"

1. Brief description of tee time.

2. Select appropriate number of "Holes played".

3. Select "Process"

Select the appropriate customer. If the Tee Time was done under a Household Account.  

Proceed by clicking "continue".

You will be prompt to the Gift card Value.

1. Brief description of Rain Check Refund.

2. Add the refund to a Household account if the tee time was reserved as a guest.

3. Refund to the customer who is a guest and does not have a Household account.

4. Select "continue"

Select the appropriate customer for "Rain Check Offset". If the reservation was done under a HouseHold Account.

Proceed by clicking "Continue".

1. Once the customer has been Rain Check. The TeeSheet will now reflect light blue indicating "Rain Check"

2. Process Payment.

The value amount will be and should be $0.00. Proceed by processing payment.

When you process the payment on the receipt "Gift Certificate Numbers" will allow you to use that gift card number towards another Tee Time.

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