In order to process a Rain Check:

1. Customer(s) must have been "Checked In".

2. Select the "Rain Check" button.

3. Select customer(s).

You will be sent to the "Rain Check Processing" screen.

1. Select the appropriate line.

2. Select appropriate number of "Holes played".

3. Select "Process"

Select the appropriate customer. If the Tee Time was done under a Household Account.  

Proceed by clicking "continue".

You will be sent to the Gift Card Value screen:

1. Ensure the correct line is displayed and selected.

2. Add the refund to a Household account if the tee time was reserved as a guest.

3. Refund to the customer who is a guest and does not have a Household account.

4. Select "continue"

Select the appropriate customer for "Rain Check Offset", if the reservation was done under a HouseHold Account, and proceed by clicking "Continue".

1. Once the customer has been Rain Checked, the TeeSheet will now reflect light blue indicating "Rain Check"

2. Process Payment in the Shopping Cart.

The value amount will be and should be $0.00. Proceed by processing payment.

When you process the payment, "Gift Certificate Numbers" on the receipt will allow you to use that gift card number towards another Tee Time.