A: No, the document you originally uploaded will be sent to production. Convert only refers to the proof photo.
A: We do not accept "rush jobs." The Print Shop will completed all jobs in 3-5 business days after going through the approval process (a total of 10 days from when a job is ordered).
A: All jobs will go through a 4-5 day approval process before going to print.
The approval process is as follows:
- Orders under 5,000 copies first go to the assistant division chief (within two business days), then Public Affairs (within one business day), and finally Office Services Unit's Print Shop.
Or
- Orders over 5,000 copies first go to the division chief (within two business days), then Public Affairs (within one business day), and finally Office Services Unit's Print Shop.
A: No, everything must be sent ready to print. Office Services Unit (OSU) doesn't make any changes to documents.
A: If you are on a commission computer, you can find the PPS icon on your desktop. On any other network, you can access PPS at https://pps.pgparks.com/uStore/login.
A: Yes, please email [email protected] for anything account related.
A: If you work for the Department of Parks Recreation (DPR) you will not be charged for any request. For any entities outside of DPR, you will be billed for services.
A: No, Office Services Unit (OSU) will not submit a request for users, but OSU will provide all training material and provide technical support when needed. Please go here for help with PPS.
A: Account Codes are for Parks Recreation (DPR) divisions to track their printing costs.
A: Yes, users will receive an email from UstoreAdmin stating the job is completed.
A: You can check your orders on Park & Printing Solutions under My Orders. You can also email [email protected] with your 5 digit order confirmation number for specifics on your order's status.
A: The Print Shop's operating hours are 9 A.M. to 5 P.M. Monday through Friday. The address is 7833 Walker Drive, Suite 20LL.
If you're picking up a completed order from the Print Shop, please email [email protected] to schedule your pickup time
A: The OSU's operating hours are from 8 A.M. to 5 P.M. Monday through Friday.
A: No, please email all Zip Mail inquiries to [email protected]
A: Under the Zip Mail Services section on Park & Printing Solutions (PPS), you can submit both requests together