Parks and Recreation Knowledge Base

How to Request a Templates, Xerox Services & Zip Mail

Updated on

Expand or collapse content How to Request Templates

So what are Templates?  Template is a new feature that allows uploads that can be minimally edited and ordered by multiple users.   This feature helps to ensure that the departments marketing and branding guidelines are being followed.  You can also place your Zip Mail requests using the templates, as well.

Click here to access PPS.PGParks.com.  Enter your user name ([email protected]) and password, select Sign In

If this is your first time signing in, enter your @pgparks.com email address and use Welcome1 as your password. After you sign in, select the My Account icon on the storefront's upper-right corner to change your default password.

Email and password fields with Sign In button on the Park & Printing Solutions login page.

Select the Home tab, this is the main dashboard, select Templates

Home dashboard with category icons and Templates option highlighted.

This will generate the main screen for the approved templates by marketing guidelines.

Templates gallery showing approved flyer and rack card layouts.

The Request form will generate for the template selected, update necessary fields.   You can select the Refresh Preview to see the image before final print, and/or to see placement of preset functions.

Template customization form with design options and Refresh Preview button.

( * ) Indicates a required field

Once necessary information is logged into the form, select  Next

Template form completion screen with required fields and Next button.

The next screen is called the Finalize Screen, this screen is used to give the Office Services Team the instructions on how you want your finished product to print.  This can include print finishing (color or black and white), if the production requires folding, etc. Select your finishing options

  • A minimum of 500 for color copies & 1,000 for black & white copies with a maximum of 10,000 for both.
  • Account Codes help DPR divisions to track their Print Shop orders. The Print Shop doesn't charge DPR employees and only charges non-commission customers.
Finalize screen showing quantity, account code, paper, and color options for printing.

( * ) Indicates a required field

Select Proof box this means that you approve the image and it's ready for print, Add to cart

*You must proof & approve before adding to cart.

Proof approval checkbox selected with Add to Cart button highlighted.

Print Shop orders take no longer than 10 days to complete (large print jobs may take two weeks or longer). All orders go through a four-to-five-day approval process and then take three to five days to complete.

The Print Shop's address is 7833 Walker Drive, Suite 20LL, and is open Monday through Friday from 9 A.M. to 5 P.M.

Approval Process  (4 Levels)

This process should take up to 3-5 business days.

  • User
  • Assistant Division Chief (under 5,000 copies)
  • Division Chief (over 5,000 copies)
  • PAMD
  • OSU Print Shop
Expand or collapse content How to Request Xerox Services

What is Xerox Services? Xerox Services provides replacements (Ink, Waste container, Machine belts, K1-K5 Drums, etc.) for all printer supplies only binder tape, staples and paper are excluded from the contract. Xerox Services also provides maintenance service for all machines under contract.

Start by logging into your PPS account.  You'll be on the the main dashboard of PPS application, select Xerox Services

Home dashboard with category icons, highlighting the Xerox Services option.

This will generate the main screen for Xerox Services.  

Xerox Services product page showing Xerox Printer Service and Xerox Printer Supplies options.

The Request form will generate update necessary fields.

( * ) Indicates a required field

Xerox Printer Service request form with required fields for requestor and machine details.

Once necessary information is logged into the form, select Proof, then Add to cart

Proof checkbox selected with Add to Cart button highlighted on the Xerox Services form.
Expand or collapse content How to Request Zip Mail

So what is ZIP Mail?  Zip mailing services is a full mailing and fulfillment company located in Prince George’s County, Maryland. There are two options to place a Zip Mail request.

In-House Printing

  • Allows the user to create their mailers within PPS  
  • Printed by Office Services Unit Print Shop
  • Picked up from OSU and mailed by ZIP Mailing

Outside Vendor Printing

  • Allows the user to place their mailing request within PPS
  • Public Affairs & Marketing Division (PAMD) selects outside vendor
  • Outside vendor sends pieces to ZIP Mailing

Start by logging into your PPS account.  You'll be on the the main dashboard of PPS application, select Zip Mail Services.

Home dashboard showing category icons with Zip Mail Services highlighted.

Select your service of choice.

Zip Mail Services product list showing postcards, booklets, outside vendor form, and flyers.

Document Builder will generate, this is where you insert your document & edit document.

Document Builder screen for Zip Mail with uploaded document preview and Next button.

A production issue message will appear, select Next. This error message won't impact the document.  

Production issue alert dialog with Next button selected.

The Zip Mail order form will generate and populate all necessary information.

( * ) Indicates a required field

Zip Mail order form with required fields for account code, document title, and event date.

Once you input the event date, the target mail date will automatically populate a date depending on the event date. (Target mail dates will be at least three weeks before the event in the system)

Zip Mail order form showing event date entered and target mail date auto-populated.

Once necessary information is logged into the form, select Proof, then Add to cart

Proof approved checkbox selected with Add to Cart button highlighted.

 Mailer information complete, now your order is in the shopping cart.  If you'd like to add any additional items, please click on "Continue Shopping" and it will take you back to the ordering screen.  If no additional items will be added select Checkout.

Shopping cart showing Zip Mail item with Checkout button highlighted.

Input the billing and shipping information for the order, select Next

Billing and shipping address selection screen with Next button highlighted.

 Once the billing and shipping is filled out, you'll will be directed to Checkout - Order Summary page, select Checkout

Order summary confirmation showing order received and order number.

After you submit your order, you will receive a confirmation email with an order number.

Checkout order summary page with success message.

Please email [email protected] with any questions you may have about your order or the Print Shop.

Previous Article How to Order Business Cards
Next Article Park & Printing Solutions FAQ