Parks and Recreation Knowledge Base

How to Order Print Requests

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With the Print Shop’s Print Requests you can print your flier, brochure, booklet, multi-page document, and poster using Park & Printing Solutions.

The documents you're printing must be in one of the following file formats, .pdf, .ppt, .pptx, .doc, or .docx, and should match the type of print request's dimensions.

The Office Services Unit’s Print Shop offers digital printing, bindery, folding services, and more to Department of Parks and Recreation (DPR) employees free of charge.

Print Shop orders take no longer than 10 days to complete (large print jobs may take two weeks or longer). All orders go through a four-to-five-day approval process and then take three to five days to complete.

The Print Shop's address is 7833 Walker Drive, Suite 20LL and is open Monday through Friday from 9 A.M. to 5 P.M.

If you're picking up a completed order from the Print Shop, please email [email protected] to schedule your pickup time.

Sign in to Park & Printing Solutions

1. Sign in to your Park & Printing Solutions member account.

If this is your first time signing in, enter your @pgparks.com email address and use Welcome1 as your password. After you sign in, select the My Account icon on the storefront's upper-right corner to change your default password.

Park & Printing Solutions sign-in page with email and password fields and Sign In button.

Upload your Print Request

2. Select All Categories > Print Requests on the storefront’s navigation bar. Park & Printing Solutions will bring you to a page with currently available Print Requests.

Navigation menu showing All Categories with Print Requests selected.

3. Move down the page and select the type of print request you’d like to order. Park & Printing Services will bring you to that request type's page where you can upload the document(s) you're ordering.

Print Requests page displaying available product types such as flier, brochure, and booklet.

4. Below Document Builder, select the gray rectangle icon > Local File > Browse on the pop-up.

You can add more files after you upload your first document.

8.5 x 11 Flier page with Document Builder section and Upload Document option highlighted.

5. Find the location where your document is saved. Double-click the document or select Open on bottom right of the pop-up.

File browser window showing a PDF document selected for upload.

The Covert button changes your proof's size but DOES NOT alter your original document's size. For instance, if you upload a 9 x 12 in. document and use the Convert button, then Park & Printing Solutions will exclude parts of your original document from the 8.5 x 11 in. final print.

The Remove button brings you back to the Print Requests page.

Upload warning showing document does not match paper size, with Convert and Remove options.

6. To change your print request's settings, hover over your uploaded document and select the wrench icon. You can also edit the settings below Total Price on the right.

You can edit the following settings.

  • Color and paper type
  • Double or single sided printing
  • Paper folding
  • Tabs
  • Drilling (hole punching)
  • Stock front and back cover
  • Binding type
Document Builder showing uploaded file thumbnail with edit and remove icons.

7. Select Next on the bottom right of the screen after you choose your document's settings.

Print settings panel showing options for color, paper type, and finishing, with Next button highlighted.

Submit your order

8. Enter your request’s specifications. Depending on the print request you chose, enter your order’s quantity, Account Code, binding type, or paper selection. Then check the Proof is approved checkbox and select Add to Cart on the bottom right.

Account Codes help DPR divisions to track their Print Shop orders. The Print Shop doesn't charge DPR employees and only charges non-commission customers.

The Proof button shows your a preview of your order.

Print request details page showing quantity, account code field, proof approved checkbox, and Add to Cart button.

9. Review your shopping cart and select Checkout.

Shopping cart displaying the print request item with Checkout button highlighted.

10. Select Set Billing Address and enter your billing address information. Select Submit on the pop-up after entering your information.

Billing address form with required address and contact fields and Submit button.

11. Select a shipping address or choose to pick up your order from the Print Shop when it’s ready. You have the option to send your print request to multiple addresses.

12. Select Next> on the bottom-right corner.

Shipping selection page showing pickup or shipping options with Next button highlighted.

13. Review your order summary and select Checkout to submit your order.  

Order summary page showing final review with Checkout button highlighted.

After you submit your order, you will receive a confirmation email with your order number.

Check your order’s progress

Select the My Account icon on the upper-right corner of the website and select My orders. Park Printing Solutions will take you to the Order History page, where you can track your order’s progress.

My Account menu with "My orders" highlighted to navigate to order history.

Please email [email protected] with any questions you may have about your order or the Print Shop.

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