Parks and Recreation Knowledge Base

How to Request Templates, Xerox Services & Zip Mail

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Expand or collapse content How to Request Templates

Templates are a new feature allowing uploads to be minimally edited and ordered by multiple users, ensuring Department marketing and branding guidelines are followed. You can also place your Zip Mail requests using templates.

Access PPS.PGParks.com. Enter your username ([email protected]) and password and select Sign In.

If this is your first time signing in, enter your @pgparks.com email address and use Welcome1 as your password. After you sign in, select the My Account icon on the storefront's upper-right corner to change your default password.

Email and password fields with Sign In button on the Park & Printing Solutions login page.

Select the Home tab, then Templates.

Home dashboard with category icons and Templates option highlighted.

This generates the main screen for guideline-approved templates.

Templates gallery showing approved flyer and rack card layouts.

After making a selection, the request form generates. Update the necessary fields, using Refresh Preview to see the image or placement of preset functions before final print.

Template customization form with design options and Refresh Preview button.

( * ) Indicates a required field.

Once necessary information is logged into the form, select Next.

Template form completion screen with required fields and Next button.

The Finalize tab gives the Office Services Team instructions on how to print the requested product. This can include print finishing (color or black and white), required folding, etc. Select your finishing options.

  • There is a minimum of 500 for color copies & 1,000 for black & white copies, with a maximum of 10,000 for both.
  • Account Codes help DPR divisions to track their Print Shop orders. The Print Shop doesn't charge DPR employees and only charges non-commission customers.
Finalize screen showing quantity, account code, paper, and color options for printing.

( * ) Indicates a required field.

Select Proof to approve the image for print, then add the item to the cart.

You must make this selection before adding to cart.

Proof approval checkbox selected with Add to Cart button highlighted.

Print Shop orders take no longer than 10 days to complete (large print jobs may take two weeks or longer). All orders go through a four-to-five-day approval process and take three to five days to complete.

The Print Shop's address is 7833 Walker Drive, Suite 20LL, and is open Monday through Friday from 9 AM to 5 PM.

Approval Process (4 Levels)

This process should take up to 3-5 business days.

  • User
  • Assistant Division Chief (under 5,000 copies)
  • Division Chief (over 5,000 copies)
  • PAMD
  • OSU Print Shop
Expand or collapse content How to Request Xerox Services

Xerox Services provides replacements for all printer supplies (ink, waste container, machine belts, K1-K5 drums, etc.) Only binder tape, staples and paper are excluded from the contract. Xerox Services also provides maintenance service for all machines under contract.

Log in to your PPS account to enter the main dashboard, then select Xerox Services.

Home dashboard with category icons, highlighting the Xerox Services option.

This will generate the main screen for Xerox Services. Select the desired product template from those provided.

Xerox Services product page showing Xerox Printer Service and Xerox Printer Supplies options.

After the request form generates, update necessary fields.

( * ) Indicates a required field.

Xerox Printer Service request form with required fields for requestor and machine details.

Once all necessary information is logged into the form, select Proof, then Add to cart.

Proof checkbox selected with Add to Cart button highlighted on the Xerox Services form.
Expand or collapse content How to Request Zip Mail

Zip Mail services is a full mailing and fulfillment company located in Prince George’s County, Maryland. There are two options for placing a Zip Mail request:

In-House Printing

  • Allows the user to create their mailers within PPS.   
  • Printed by Office Services Unit Print Shop.
  • Picked up from OSU and mailed by Zip Mailing.

Outside Vendor Printing

  • Allows the user to place their mailing request within PPS.
  • Public Affairs & Marketing Division (PAMD) selects outside vendor.
  • Outside vendor sends pieces to Zip Mailing.

Log in to your PPS account and select Zip Mail Services.

Home dashboard showing category icons with Zip Mail Services highlighted.

Select your service of choice.

Zip Mail Services product list showing postcards, booklets, outside vendor form, and flyers.

Document Builder generates. Upload and edit the document and move to the next tab when finished.

Document Builder screen for Zip Mail with uploaded document preview and Next button.

A production issue message may appear, but select Next- this error message won't impact the document.

Production issue alert dialog with Next button selected.

The Zip Mail order form will generate and populate all necessary information.

( * ) Indicates a required field.

Zip Mail order form with required fields for account code, document title, and event date.

After inputting the event date, the target mail date will automatically populate depending on the criteria. (Target mail dates will be at least three weeks before the event in the system.)

Zip Mail order form showing event date entered and target mail date auto-populated.

Once all necessary information is logged in the form, select Proof, then Add to cart.

Proof approved checkbox selected with Add to Cart button highlighted.

The order transfers to the shopping cart. If you'd like to add any additional items, please click on Continue Shopping, and PPS will take you back to the ordering screen. If no additional items will be added, select Checkout.

Shopping cart showing Zip Mail item with Checkout button highlighted.

Input the billing and shipping information for the order, then select Next.

Billing and shipping address selection screen with Next button highlighted.

 Once the billing and shipping information is filled out, you'll will be directed to the Checkout - Order Summary page. Select Checkout.

Order summary confirmation showing order received and order number.

After submission, you will receive a confirmation email with an order number.

Checkout order summary page with success message.

Please email [email protected] with any questions you may have about your order or the Print Shop.

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