Getting training in PARKS DIRECT just became easier. Simply follow the steps below and you'll be on your way to completing online training.
1. Managers and Supervisors support their staff to access Learning Central. Click here for helpful articles about Learning Central.
2. Managers and/or Administrative Supervisors assign PARKS DIRECT training to their staff via Learning Central.
3. Once training is completed, the staff member must sign-off that they have completed the assigned trainings. Then an email is sent to the Customer Service Help Desk.
4. The Customer Service Help Desk will work with staff members to confirm their work locations and then assign the needed permissions. This is based on the completed training levels and location.
5. The Supervisor of the staff member needs to complete all needed fields to obtain the access needed for the role of the new staff member. Then select Submit.
- If you need high level permissions like Manager on Duty (MOD) or Facility Manager, please know that they will receive and need to complete all required training(s) before receiving the requested privileges.
- Reference the PARKS DIRECT User Permissions Guide for permission levels and required training's.