Avaya's desk phone mailbox has a threshold of 10 minutes. Follow the steps below to free up voicemail space.
Delete a voicemail
- Press Message or, if you are away from your desk phone, dial 301-583-2456.
- Press the # button.
- Enter your mailbox number followed by #.
- Enter your mailbox’s password (the default password is 8754219).
- While in your mailbox, press 1 to review messages.
- Press 7 to delete a message.
- Press the * button to log off the voicemail system.
Phone operations
| Operation | Process |
|---|---|
| Make an internal call | Pick up the handset and dial a 7-digit extension number. |
| Make an external call | Pick up the handset and dial a 9-digit number. |
| Place a caller on hold | Press Hold Press Resume to take the caller off hold. |
| Begin a conference call | While in a call, press Conference to add another party. Then dial 9 plus the new party’s phone number. Press Join once the new party answers their phone. |
| Transfer
a caller |
Press Transfer. Dial a seven-digit extension number. Then press Complete. |
| Transfer a caller to voicemail | Press Transfer and then Message. Next, dial a seven-digit extension number. |
| Drop a call | Press Drop if the caller is unavailable. |
| Forward
a call |
Press Call Forward. Dial a seven-digit extension number. Press Call Forward again to cancel forwarding a call. |
| Send
all calls to voicemail |
Press Send All Calls. Press Send All Calls again to cancel sending all calls to voicemail. |
| Save
a number to speed dial |
Press ABR Program and then press the SD button. Enter the phone number you want to save as a speed dial. Press the # button to save the speed dial. |
| Use
speed dial |
Pick up the handset and press the SD button. |
| Send
a message |
Pick up the handset and press Message. Then log in to your voicemail. |