- In order to add "Notes", open the appropriate case.
- Please do not modify the "Description" text box, however we should enter "Notes" in the appropriate location.
- Head to the "Timeline" located on the right.
- Click on the "+" symbol.
- Select "Note".
- Notes about the case should be entered here. Do not enter a title as that will not transfer over to EAM.
- Once complete, click "Add Note"
